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Honda of Cleveland Heights

Cleveland Heights, OH

4.5
3,162 Reviews

2953 Mayfield Rd

Cleveland Heights, OH

44118

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Showing 3,162 reviews

July 31, 2021

Sophal was efficient and did his best to get us in the car we wanted at a price we were comfortable with, literally running around the dealership. He and Edwin stayed late on a Friday night to finish our More

by Ted
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophal and Edwin
Aug 02, 2021 -

Honda of Cleveland Heights responded

Thank you for the recommendation and for sharing your experience with us, Ted! We could not be happier that you enjoyed your experience here at our dealership and that Sophal was there to provide you with such exceptional service! Thank you again and congratulations on your new vehicle.

July 31, 2021

We worked with Wendy McPherson who helped put us in the Honda CRV. She was wonderful to work with, very knowledgeable, took the time to answer any questions. We hadn't bought a new car in 17 years and wo More

by Kamperkiti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward (don't know his last name) in Finance Dept, ***** 5 stars for him too., Wendy McPherson
Jul 31, 2021 -

Honda of Cleveland Heights responded

Thank you for the recommendation and for sharing your experience with us, Kamperkiti! We could not be happier that you enjoyed your experience here at our dealership and that Wendy was there to provide you with such exceptional service! Thank you again and congratulations on your new CRV!

July 30, 2021

Awesome customer service!!! Great workers with a lot of ambition!! Happy I got what I wanted! Happy customer leaving out the door excited to ride out now!! More

by Dcaldwell0306
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cierra McNickels
Jul 31, 2021 -

Honda of Cleveland Heights responded

Thank you for taking the time to share with us, Dcaldwell0306! The goal of the Foundation Honda team is to ensure a painless and enjoyable purchasing process for each of our customers. We are happy to read that you found what you wanted in such a timely manner. Please remember that we are always here to assist you with any future automotive needs!

July 29, 2021

Friendly and knowledgeable staff, very clean office , Wendy was very warm and answered all questions without hesitation, Wendy totally put me at ease. I have purchased vehicles from other dealers but t More

by brenda_huguley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Wooden, Wendy McPherson
Jul 30, 2021 -

Honda of Cleveland Heights responded

Brenda_huguley, thank you for the recommendation and for sharing your experience with us! We could not be happier that you enjoyed your experience here at our dealership and that Wendy and Ed were there to provide you with such exceptional service! Thank you again and congratulations on your new vehicle.

July 24, 2021

Beautiful, clean place with very friendly staff. As a first-time car buyer I felt very comfortable knowing I was getting great quality and great deals. More

by sarah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward W and Sophal
Jul 24, 2021 -

Honda of Cleveland Heights responded

Sarah, thank you for writing this great review and recommendation! It is of utmost importance that our guests leave our dealership confident they made the right decision. We are happy to hear about your positive experience with us. Congratulations on your new vehicle!

July 22, 2021

I was very happy with the service I received from both the sales and finance people and I would recommend them to my friends and family More

by fkessler49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rice--- He gave excellent sales service
Jul 22, 2021 -

Honda of Cleveland Heights responded

We appreciate you for taking the time to give our dealership such an excellent star rating, fkessler49! It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know.

July 21, 2021

Sophal Yan helped my wife and I find the right vehicle for us, a CR-V EX. He is very personable, good humored, and efficient. More

by william scheele
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophal Yan
Jul 21, 2021 -

Honda of Cleveland Heights responded

William, thank you for taking the time to inform us of your positive experience. We are sincerely pleased to know that Sophal's efforts have made a difference in your car buying experience. If you ever have additional questions or need service, we are more than happy to lend a hand. Congratulations on your new CR-V!

July 16, 2021

I had a wonderful experience overall and especially with Wendy! She was terrific and very helpful and would absolutely recommend her to others as well! More

by E Shl
Customer Service
Recommend Dealer
Yes
Employees Worked With
Wendy McPherson
Jul 16, 2021 -

Honda of Cleveland Heights responded

Thank you for your review and five-star rating! E Shl, we are glad to hear Wendy was able to deliver a five-star experience. We certainly do look forward to serving you again down the road.

July 09, 2021

I was brought in and taking care of by Cierra M. and Edwin. They were very helpful, and got the job done! I am glad to be apart of the Honda family. Thank you! More

by Nika
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cierra McNickles, Jada and Edwin.
Jul 09, 2021 -

Honda of Cleveland Heights responded

Nika, thank you for taking the time to inform us of your positive experience. We are sincerely pleased to know that Cierra and Edwin's efforts have made a difference in your car buying experience. If you ever have additional questions or need service, we are more than happy to lend a hand.

July 09, 2021

I loved how they took the time out to work with me and give me options and not just send me on my way. Thanks so much!!! I love my car More

by Kayla Gant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophal Yan
Jul 10, 2021 -

Honda of Cleveland Heights responded

Taking the time to leave this review means a lot to us, Kayla. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Foundation Honda for your automotive needs! Congratulations on your new car!

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