Honda of Cleveland Heights

Excellent and very professional team The very minute we walked into the Motocars office, we felt welcome. Mr Brian Zent was professional, very knowledgeable and created a trusting atmosph The very minute we walked into the Motocars office, we felt welcome. Mr Brian Zent was professional, very knowledgeable and created a trusting atmosphere. We also had dealings with Mr John and Mr Chris both of which also demonstrated impeccable service. My husband and I feel very satisfied with the service we received. I greatly recommend Motorcars to other potential customers! More

Efficient, customer friendly, knowledgeable. I would recommend to friends and relatives Mrs. Ivy for a future car purchase. The car dealership meet with my ideal of a clean and comfortable place I would recommend to friends and relatives Mrs. Ivy for a future car purchase. The car dealership meet with my ideal of a clean and comfortable place to buy a car. More

Georganne very professional Have not had a bad experience at Motorcars in over 20 years. Sales and service are top notch. The new wait room is well thought out with the customer Have not had a bad experience at Motorcars in over 20 years. Sales and service are top notch. The new wait room is well thought out with the customer in mind. More

Thanks! Andrew was a fantastic salesman and a kind, helpful, very funny person. I love my new car and wouldn't hesitate to recommend Andrew and Motorcars to a Andrew was a fantastic salesman and a kind, helpful, very funny person. I love my new car and wouldn't hesitate to recommend Andrew and Motorcars to anyone looking for a great new car! More

Very Professional and Knowledgeable Motorcars Honda is top notch! Rich Klimkowski is very knowledgeable of Hondas and leasing! He made sure I knew the features of both models of the Acco Motorcars Honda is top notch! Rich Klimkowski is very knowledgeable of Hondas and leasing! He made sure I knew the features of both models of the Accord. He thoroughly explained the benefits of leasing and purchasing. He set up all the technical features of the car when it arrived. Paperwork was ready for me to complete upon pick up of the vehicle and was completed very quickly! I recommend Rich to anyone considering leasing or purchasing a Honda! More

Great experience! This was my first time buying a car, and I came into the process quite nervous. Shaul was extremely professional and did not pressure me at all, and This was my first time buying a car, and I came into the process quite nervous. Shaul was extremely professional and did not pressure me at all, and helped me to make sure I was making the right decision. He went out of his way to follow up after I had made the purchase. I'm very happy with my car and very impressed with this dealership and I will definitely recommend Shaul to anyone I know looking to buy a Honda! More

Repair of front ball bearings and back brake fluid container Although the parts were not available, problem was identified when changing oil and tires. Was provided a loaner car which I ended up using for sever Although the parts were not available, problem was identified when changing oil and tires. Was provided a loaner car which I ended up using for several days while the parts were located and the repair was done. Kept me safe. More

service very professional, friendly, timely, and solved all issues. didn't have any problems making same day appointment online, lounge is clean and comfortab very professional, friendly, timely, and solved all issues. didn't have any problems making same day appointment online, lounge is clean and comfortable, would recommend More

If you want to be lied to - this dealership can help you If you want to be lied to - this is the dealership for you. If not, I would suggest looking somewhere else. Here is my experience with Rich K. We If you want to be lied to - this is the dealership for you. If not, I would suggest looking somewhere else. Here is my experience with Rich K. We came in for a lease on a Honda CRV 2016 and advised Rich K of the lease price we were interested in based on an advertised offer from a westside dealership that we spoke with and got an estimate from. He took us on a ride with the vehicle and told us it would be no problem matching another dealer on west side which had a 2016 special ~$219 on Honda CR-V LX FWD with $0 down (but you pay tax and title doc, about ~700+250, so about $1000 down, $219 a month) - Dec 2016. When we sat down in his office, he came back and told us that the other dealership is lying and gave us the....He said they would need $2200 down for ~$300/month lease on the Honda CRV 2016 LX. When I asked him how did he get to such a high down payment AND monthly payment (considering 2017 models were coming in and this was a 2016 model), he looked surprised as he didn't expect a question. So I asked for a breakdown of the $2200, and he veered off into LYING that it's taxes. I asked what the taxes were and he said this, "you pay taxes on the full price of the vehicle". That is the biggest lie I have ever been told by a dealer. If you are a first time leasee, I hope you find this helpful and understand that you NEVER pay full taxes on a lease. You pay taxes on the sum of payments of the lease times your county tax (where your vehicle is registered). I again explained to him that this isn't my first time leasing a vehicle and I know that you don't pay taxes on full price of vehicle. He stuck to his lie and said that I am incorrect and other dealership is lying. I told him thanks for the offer and left to which he responded with even more arrogance "This ain't my first rodeo, let me know how it works out". Needless to say, Rich K is NOT a trust worthy sales person in my book. To give a price that is high is one thing, but to lie and say that you pay taxes on the full price of the vehicle on a lease...that is a whole different level of dishonesty. My fiance and I went to the dealer on westside that had the advertisement and he couldn't believe that the Motorcars dealer (Rich K) tried to pull such a lie. We did end up getting the car lease from a westside dealership. To make things worse, Rich K had the nerve to leave me a voice mail and tell me that he wanted to check in on how the deal worked out for me at the other dealership and said "I hope your pride doesn't prevent you from coming back...." - is that supposed to be some kind of a half @$$ed apology or further insolence? you decide. More

Great experience They have a really knowledgeable staff who worked with me during the car buying process. Definitely check them out before buying your new Honda anywh They have a really knowledgeable staff who worked with me during the car buying process. Definitely check them out before buying your new Honda anywhere else! More