
Honda of Cleveland Heights
Cleveland Heights, OH
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Great experience Shaul was very accommodating. He made sure everything was taken care of in financing my new Honda. He was able to get me a great price and added ameni Shaul was very accommodating. He made sure everything was taken care of in financing my new Honda. He was able to get me a great price and added amenities to make my first car buying experience a great one. More
Professional, no hard sell, would recommend I came to Motorcars Honda after looking elsewhere, and was impressed first by the online response, which responded with sending info on the kind of c I came to Motorcars Honda after looking elsewhere, and was impressed first by the online response, which responded with sending info on the kind of car I described, which was very usable , gave all the info I needed to consider a particular car before coming in, and especially, was usable info-based, not a hard sell based mechanism or intrusive, was then impressed shortly afterward by email from salesman Shaul Janes following up , again in a manner professional, info- based, and , while persistent, still respected my pace, questions, etc. as an equal partner in the search and transaction, not as one to be steamrolled. Working with Shaul fantastic, very helpful knowledgable, professional, took time, not just listened but also heard. Would definely recommend Shaul! I felt like I was working w/ a consultant, rather than a salesperson, and that he helped me find the car I wanted, rather than being sold. That was such a departure from salespeople I encountered elsewhere! Many thanks, Shaul, can we clone you? More
I purchased a Honda today! A text on the website began my journey. Jeff responded professionally and he made the experience comfortable. Chris helped make it fun. GOD bless the A text on the website began my journey. Jeff responded professionally and he made the experience comfortable. Chris helped make it fun. GOD bless them. More
Convenient Late Hours It was wonderful to drop off the car after work, get texts about what they found was wrong, and then pick up the car after the game that night. It was wonderful to drop off the car after work, get texts about what they found was wrong, and then pick up the car after the game that night. More
My salesperson went the extra mile As the title suggests, Shaul went the extra mile with me. He made himself indisposable at all times, even taking time off of the clock to help me get As the title suggests, Shaul went the extra mile with me. He made himself indisposable at all times, even taking time off of the clock to help me get my new Honda leased as soon as possible. In addition, he's a very easy person to talk to, making the process very seamless! More
Brian is the best! We know Brian for 5 years now. Till date he helped us get 3 Hondas over the last 5 years. Over time our relationship with him has gone from profession We know Brian for 5 years now. Till date he helped us get 3 Hondas over the last 5 years. Over time our relationship with him has gone from professional to friendship! He understands our needs and makes his best effort to get us the best deal. He is completely reliable and now we don't even look at the details anymore knowing for sure that we are getting our best deal! He will resolve any issues for you! He is also very friendly and patient. He takes the time to listen to you and provides all the best possible options and the advantages and disadvantages of each. He is thoroughly professional! We highly recommend Brian and his dealership. More
Great Service and knowledgeable staff I was interested in purchasing a minivan, going back and forth between Honda Odyssey and Toyota Sienna. Ended up purchasing a Honda Odyssey because it I was interested in purchasing a minivan, going back and forth between Honda Odyssey and Toyota Sienna. Ended up purchasing a Honda Odyssey because it seems to have more safety features and more affordable than the Toyota Sienna. I worked with Adam Howe in person and John Hum through email correspondence. Both were very knowledgeable about the minivan and all the capabilities and accessories it has. The one main downside was once I agreed on the price of the Odyssey, I sat for an hour and a half waiting for the finance department. Once in with the financial person, it took five minutes to sign all the paperwork. If I would have known that I was going to sit and wait for an hour and a half, I would have left and signed papers when I was taking the van home. More
Used Civix I loved Joe and my grandma and I have been customers of his for many years. He was very thorough and accommodating with our experience at Motorcars. G I loved Joe and my grandma and I have been customers of his for many years. He was very thorough and accommodating with our experience at Motorcars. Great salesman and an even better guy!!! More
Georgiann Perno @ Service Georgiann is a AAA+ personality... Pleasure to work with and she will not do a high pressure service/sales job on you. I trust her comments based on w Georgiann is a AAA+ personality... Pleasure to work with and she will not do a high pressure service/sales job on you. I trust her comments based on what the service technicians tell her. Best to you and yours Georgiann!! Frank More
John Hum Please convey my thanks to John Hum. He is knowledgeable, polite and very helpful. I got full service and John personally helped me to deliver cat to Please convey my thanks to John Hum. He is knowledgeable, polite and very helpful. I got full service and John personally helped me to deliver cat to my home More