Honda of Cleveland Heights

I was sold a car that was in an unreported accident and on the way home signaled and engine light. After speaking with the general manager I was told basically that I'm out of luck. I've had the car less t on the way home signaled and engine light. After speaking with the general manager I was told basically that I'm out of luck. I've had the car less than a day before the issues occurred and requested to bring it back to no avail. I am a hard-working millworker that works 12 hour days and needs reliable transportation. Instead of waiting for this to be considered a lemon, I wanted to just bring it back. When they found that out, they threatened me with their legal team to obtain my trade-ins title and hung up the phone on me. Do not go to this dealership More

Drew was very knowledgeable, welcoming and dedicated through our car buying process! He went over and above to ensure that we got the car we wanted at the best deal possible. I’d recommend working with through our car buying process! He went over and above to ensure that we got the car we wanted at the best deal possible. I’d recommend working with him to anyone and we love our new car! More

Said via email and phone that they were negotiable. Drive 1.5hrs and didn't negotiate. Said corporate makes prices.... Go figure. Won't accept your financing. Detailing is not done well. They may be be Drive 1.5hrs and didn't negotiate. Said corporate makes prices.... Go figure. Won't accept your financing. Detailing is not done well. They may be better when you get a new vehicle but not pre-owned in my experience. Sales rep also not very friendly. But the price was fair, I was just under the impression could negotiate a little better one. More

This dealership is not honest. The people that work there are cold and rude. They hid issues until the very end of the deal. I recommend that no one use this dealership, this wa The people that work there are cold and rude. They hid issues until the very end of the deal. I recommend that no one use this dealership, this was all reference to a used car that was needed for my family. More

Unfriendly and rude staff. Dishonest operations. Would never buy another car from them. Recommend not to ever use this dealership. Dishonest operations. Would never buy another car from them. Recommend not to ever use this dealership. More

Very dishonest sales manager named Mike. Highly recommend you buy your car from another dealer. Very disrespectful and unpleasant to deal with. Highly recommend you buy your car from another dealer. Very disrespectful and unpleasant to deal with. More

I had a very bad experience with this dealer. I worked with Sylmari Bailey and he is extremely bad. I drove 2hrs and this person promised something and didnt keep up the promise with the things. I worked with Sylmari Bailey and he is extremely bad. I drove 2hrs and this person promised something and didnt keep up the promise with the things. Please be careful when you are financing, More

I told Meghan I have financing before I went to look at 3 used CRV’s once we drove 1-1/2hrs no Meghan and was assigned a sales person. Once we sat down to go over what CRVs we wanted to see. I stated I had f used CRV’s once we drove 1-1/2hrs no Meghan and was assigned a sales person. Once we sat down to go over what CRVs we wanted to see. I stated I had financing then he told me I had to Use there in house finance. More

I thought all dealerships were the same until I experienced Honda of Cleveland Heights. They were able to get me into a 2023 Honda CR-V in my favorite color. The staff was friendly and courteous & experienced Honda of Cleveland Heights. They were able to get me into a 2023 Honda CR-V in my favorite color. The staff was friendly and courteous & the dealership is beautiful. Special thanks to Marcello Johnson for making my car buying experience the best I've ever had. More

Honda Cleveland Hts are a good dealer ship Robert McQueen got us in and out very helpful great associates got us in and out very helpful great associates More