Honda of Cleveland Heights
Cleveland Heights, OH
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I went in for an advertised oil change. Before changing the oil, the service department did a multi-point vehicle inspection. The Service Advisor told me about caliper and rotor problems. I Before changing the oil, the service department did a multi-point vehicle inspection. The Service Advisor told me about caliper and rotor problems. I told him that I would not be able to have these problems that totaled $2411.83 to repair. Since then, I have squelching sounds when I back up and there seems be something wrong with my tires while driving. I have Car Shield Insurance, but Hoda refuses to recognize my insurance. Greed. More
Horrible in the service department. i have tried multiple times to get in touch with Brandon the service manager and he doesn't call me back regarding the issue I had with 2 services on i have tried multiple times to get in touch with Brandon the service manager and he doesn't call me back regarding the issue I had with 2 services on my new cars. I have never been more aggravated with a company than I am with the service part of this dealership. It has been 2 months and no one has even cared to reach out to me. I'm not sure who else to contact regarding the horrible service that I was presented with but this was my first service ever done to both of my cars, that I just bought first time buying a Honda. If this is how they treat their customers I am horrified. More
Highly recommend working with Andy Adams if you need a new car. After my CRV hybrid was totaled when another car plowed into me from behind, I wanted to replace my car as soon as possible. Andy worked to new car. After my CRV hybrid was totaled when another car plowed into me from behind, I wanted to replace my car as soon as possible. Andy worked to find me a car that I could love but also afford. He made replacing my car a good experience and he is knowledgeable as well as pleasant to work with. Highly recommend! More
Andy and the whole team at Cleveland Heights Honda did an amazing job. So knowledgeable and easy to work with. We’ll definitely be recommending to friends and family! amazing job. So knowledgeable and easy to work with. We’ll definitely be recommending to friends and family! More
Andrew Butler was my salesman for my 2023 Lease of a Accord. Andrew is a very kind and caring salesman who truly wants to make his customers satisfied and happy. When you go to Honda of Cleveland Height Accord. Andrew is a very kind and caring salesman who truly wants to make his customers satisfied and happy. When you go to Honda of Cleveland Heights ask for Andrew Butler! More