Honda of Cleveland Heights

This was my first car buying experience from a dealership, Awesome experience! Drew and Anthony were very knowledable about the cars, professional and honest about the three car options I was dealership, Awesome experience! Drew and Anthony were very knowledable about the cars, professional and honest about the three car options I was deciding on. I will be back when it's time for my next new car. The prices were reasonable and they worked with my credit. Making my payments affordable. Absolutely Wonderful Experience! More

I received great customer service! Everyone was very kind and professional when helping me out. Everyone was very kind and professional when helping me out. More

I had an excellent experience leasing a car from Jeff. He was absolutely knowledgeable of all the models and could explain the differences and pros and cons of each model I was looking at. He was willing He was absolutely knowledgeable of all the models and could explain the differences and pros and cons of each model I was looking at. He was willing to listen to my indecision if I should buy or lease and he gave a neutral perspective for each side and it helped me make my own decision. He did not pressure me at all which I totally appreciated since I had gone to 2 other dealerships who pressured me and, needless to say, I did not do business with them. I did not make my decision right away and I left and went home to think about it. Jeff had no problem with me taking my time and thinking about a huge purchase. I had some follow questions that he answered promptly via text. It was my FIRST time buying/ leasing my own car (without my former husband with me) and I felt confident with my decision and felt that Jeff gave me a great price with my trade. I would definitely recommend Jeff to anyone who is looking at Hondas. It was a no pressure sales and it was actually enjoyable! (WHAT? a car sales experience that was enjoyable?) I would never have thought that was an adjective to describe a car buying experience, yet it actually was. THANK you Jeff for helping me choose my new car! I LOVE my new HONDA SPORT HYBRID! CRV!! More

Kevin was great to work with and helped me with everything I needed and answered all my questions. everything I needed and answered all my questions. More

I was lucky to have the support of Roman who ultimately got me a refund on the battery I had to get for the Jeep I had just purchased. He recommended a warranty when I purchased my car, which covered t got me a refund on the battery I had to get for the Jeep I had just purchased. He recommended a warranty when I purchased my car, which covered the price of the battery. Thanks Roman!! More

Understanding! Stevi Austin, was very attentive & great customer service! Definitely would give great recommendation! Thanks! Stevi Austin, was very attentive & great customer service! Definitely would give great recommendation! Thanks! More

I worked with Drew in sales and Joe in finance to make my deal happen- they were quick and thorough. I was out in less than 2 hours. I stated my expectations clearly and they did the work. deal happen- they were quick and thorough. I was out in less than 2 hours. I stated my expectations clearly and they did the work. More

Kevin here at Honda of Cleveland heights has been patient with me and did everything he could to get me rolling great customer service with me and did everything he could to get me rolling great customer service More

Our 2023 HR-V Sport was totaled by a drunk driver and right after the accident we reached out to all the local Honda dealers about getting a new vehicle. When talking with Andy Adams at Cleveland Heights right after the accident we reached out to all the local Honda dealers about getting a new vehicle. When talking with Andy Adams at Cleveland Heights Honda, he showed concern about our situation and wanted to help in any way possible. He, and the whole Cleveland Heights team, was able to get us into a 2024 CR-V Hybrid Sport very quickly to ensure that we had a car once the rental from insurance was up. They also helped us work around our schedule to get all the paperwork signed. Overall, it was a great experience! More

The service provided by Kevin was exceptional throughout ,his approach was attentive and caring for my needs which he understood and we had an immediate good working relationship ,nothing was too much troub ,his approach was attentive and caring for my needs which he understood and we had an immediate good working relationship ,nothing was too much trouble and I enjoyed working with him to reach a mutually satisfactory conclusion. More