Honda of Cleveland Heights
Cleveland Heights, OH
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Needed parts. Very poor signage to get to parts department. Once there all there is is a phone that rang for two minutes before anyone picked up who did not identi Very poor signage to get to parts department. Once there all there is is a phone that rang for two minutes before anyone picked up who did not identify themselves. I relayed what I wanted (three wiper blade elements), it took at least five minutes before anyone came with the parts, and another five minutes for him to log into his computer. Considering what the markup is on parts, this is very poor customer service. More
From extremely kind respectful treatment to swift quality work, the staff at Honda of Cleveland heights is are top tier! You guys helped me so much! Thank you soooo much Mr. Marcello ! And Mr.Bahaa! thank yo work, the staff at Honda of Cleveland heights is are top tier! You guys helped me so much! Thank you soooo much Mr. Marcello ! And Mr.Bahaa! thank you for a wonderful experience More
Thank you to Wendy for getting me into a new Civic Hybrid! No-pressure sales experience. She really took the time to go over all the options I was looking for in a new car. I will come back to Honda o Hybrid! No-pressure sales experience. She really took the time to go over all the options I was looking for in a new car. I will come back to Honda of Cleveland Heights the next time around! More
Many thanks to Stevie for making this the Best experience I’ve had at a dealership ever! The entire staff is so friendly and accommodating, but Stevie is phenomenal!! I am so grateful for the time, energy an I’ve had at a dealership ever! The entire staff is so friendly and accommodating, but Stevie is phenomenal!! I am so grateful for the time, energy and patience that she put into getting me the best deal on the most perfect vehicle for me! She really takes care of her customers like we are her best friends and family. I couldn’t be happier with my experience and I Love my new car!! I should note that I have been leasing and purchasing all of my cars at this location for 10+ years, and they did experience some hiccups with ownership changes a few years back that almost made me hesitate to return.. this new era of Cleveland Heights Honda is one that you should truly consider, above all others, for your next vehicle and any of your service needs. More
Marcelo did a great job. He’s definitely the guy to go to if you really need a vehicle. He’s patient and will work with you. He’s definitely the guy to go to if you really need a vehicle. He’s patient and will work with you. More