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Honda of Chantilly
Chantilly, VA
589 Reviews
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Showing 589 reviews
October 21, 2021
Be aware of there Director OF Finance. His name is Rob Fraker . He is a big liar. He was helping us to get our paperwork done for finance the last car that we bought here . We were pre approved by our ban Fraker . He is a big liar. He was helping us to get our paperwork done for finance the last car that we bought here . We were pre approved by our bank. In the start he was kinda nice while he tried to sell us extended warranty and maintenance package and tried really hard and in tricky way. Right after we denied to buy any of the extras his attitude was different and was rude . He didn’t want to accept our personal check for the down payment by telling us that they don’t accept check for more then $3000 limit . So I asked him if it’s there policy? His answer was yes . I never heard it before so I asked him if he has this policy is in writing some where so I can be sure but his answer to us was NO, Because I Say So!. I was like okay . We brought the cashier check and paid our down payment. Then later I called the GM His name is Jamal . I asked him about personal check limit policy for down payment. He said no we don’t have any limit policy for personal check for down payment. I filled a complaint for bob fraker and he should be ashamed on him self for lying to us about his own made policy. But at the end I want to say about our salesperson who was very helpful and had very good knowledge about the car he took his time to show us every features this car had . His name is Caleb . I’m giving stars because of him. If u deal with Bob fraker please don’t fell for his tricky things he does for selling his extended warranty and other packages on top of what your monthly payment. Good luck More
by Farazr1981
Employees Worked With
Rob Fraker
October 07, 2021
I have a positive experience at Honda of Chantilly..Daja Briggmon help and ease my anxiety of finding a car…she is the best at her job…she makes the whole experience of buying a car flawless Briggmon help and ease my anxiety of finding a car…she is the best at her job…she makes the whole experience of buying a car flawless More
by AL
Employees Worked With
Daja Briggmon
July 28, 2021
I am a senior and through my life I have bought quite a few cars from different companies I.e. Toyota 2), Honda Civic (1), Acura (4), Mercedes (2), BMW (1) and even Peugeot in France. All the above-named few cars from different companies I.e. Toyota 2), Honda Civic (1), Acura (4), Mercedes (2), BMW (1) and even Peugeot in France. All the above-named cars have been very reliable. But, never before did I have to deal with such a professional team as Honda of Chantilly, VA. However, the best Sales Associates has been, Mr. Aziz Ayoub. He is a young and classy gentleman. I wish to thank him, hereby, and send him all our best wishes in all his endeavors. All our regards to the Honda of Chantilly people with whom my husband and I have to deal with. More
by MGuerret
Employees Worked With
Aziz Ayoub, Sales Associate
July 28, 2021
1 . Foremost the dealership service area is pleasant and quiet. I can do my office work and even use the quiet room for work calls 2. Service Tech was very courteous explaining what is needed versus option quiet. I can do my office work and even use the quiet room for work calls 2. Service Tech was very courteous explaining what is needed versus optional, kept me updated on status 3. Been going to this service place for 7 plus years..faced problem once with their service an year ago..they listened and replaced my part free of cost incl labor More
by Sam_office
Employees Worked With
ALEX
July 26, 2021
Jorge Miranda was great. He was friendly and patiently showed us features of the vehicle, answering our questions. Only problem with dealership was it took many hours as we waited for financing to becom showed us features of the vehicle, answering our questions. Only problem with dealership was it took many hours as we waited for financing to become available. More
by michael.baker
Employees Worked With
Jorge Miranda
July 19, 2021
I had the pleasure of working with Muhammad Khan. Mr Khan was professional, very very knowledgeable and very patient. My transaction went smooth and very easy. Although he was supposed to leave at 5 pm he st was professional, very very knowledgeable and very patient. My transaction went smooth and very easy. Although he was supposed to leave at 5 pm he stayed way past closing with me and still took the time to show me all the accessories in the car. I have been buying cars for over 20 years and never have i had someone take the time to give me all the details of the car. Not once did he rush me although we were there an hour after closing and three hours past the time he was off. Great experience. Every one at honda Chantilly was attentive and not pushy. Great customer service, can't say enough about them. Thank you Muhammad. More
by anichols1212
Employees Worked With
Louis Corum
