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Honda of Chantilly
Chantilly, VA
586 Reviews
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Showing 586 reviews
November 30, 2021
Every time I go there, the staff is very attentive and makes sure that I'm taken care of. The service staff is prompt to greet me and give me the respect any customer deserves and doesn't take advantage makes sure that I'm taken care of. The service staff is prompt to greet me and give me the respect any customer deserves and doesn't take advantage of the fact that I'm [usually] alone and a woman. In previous experience at other places, service techs would try to have me pay for services that are unnecessary, like transmission fluid flushes when I haven't even driven the minimum recommendation for that. At Honda, they only recommend what is needed at the right time. The sales staff is nothing but accommodating. They answer all my questions and guide me through the sales/lease process until they are sure I've understood what I'm signing. And even if I ask a question that the sales person doesn't know the answer to, I love that they don't just wing it and tell me a guess - they go ask a senior level person for help and learn in the process along with me. In my case, Vannia Lopez was only on the job 2 weeks and I was her 3rd sale so far. She is really going to go places in this position. She actually listened to my silly stories and I felt very comfortable throughout the process, which didn't take as long as previous transactions when buying a car. She smiled often, which showed positivity, and she was just as inquisitive as I was when I asked questions about the package offered for my Honda HR-V. I will definitely be back to Honda of Chantilly and I will recommend this dealership to my friends and family. More
by smabra130
Employees Worked With
Vannia Lopez, Rob Fraker
November 11, 2021
My experience with Honda of Chantilly was great. Armani and everyone else made the process for purchasing a car as simple as it could be. Definitely would recommend. and everyone else made the process for purchasing a car as simple as it could be. Definitely would recommend. More
by screen_name1
Employees Worked With
Armani Townsend
November 06, 2021
Great experience! Treated with hospitality and kindness from the moment we walked in until we left. Highly recommend buying from this dealership. from the moment we walked in until we left. Highly recommend buying from this dealership. More
by saundejh
Employees Worked With
Muhammad Khan
November 04, 2021
Bought my new 2022 Honda Civic hatchback from Jorge here. They were competitive with their offers and don’t add extra frills to their cars unless you explicitly say you want them! Jorge was great to work wit They were competitive with their offers and don’t add extra frills to their cars unless you explicitly say you want them! Jorge was great to work with and answered any questions i had. More
by jeffalope
Employees Worked With
Jorge Miranda
October 23, 2021
Great experience with Chantilly Honda and specifically Muhammad Khan. I saw a vehicle that was just traded and wanted to learn more before it was scooped up as I had a 2.5HR drive to come see it. Mo Muhammad Khan. I saw a vehicle that was just traded and wanted to learn more before it was scooped up as I had a 2.5HR drive to come see it. Mo had it ready to go and waiting ahead of my arrival. He was courteous, patient and knowledgeable as was the other staff I worked with during the visit. One of the best experiences I have had purchasing a vehicle and it was well worth the drive! More
by Bwalk
Employees Worked With
Muhammad Khan
October 21, 2021
This was my second vehicle with Honda of Chantilly and just as the first time, Daja took great care of me. She was able to get us to a great price for the exact car I was looking for. just as the first time, Daja took great care of me. She was able to get us to a great price for the exact car I was looking for. More
by aminaevans09
Employees Worked With
Daja Briggmon
October 20, 2021
Be aware of there Director OF Finance. His name is Rob Fraker . He is a big liar. He was helping us to get our paperwork done for finance the last car that we bought here . We were pre approved by our ban Fraker . He is a big liar. He was helping us to get our paperwork done for finance the last car that we bought here . We were pre approved by our bank. In the start he was kinda nice while he tried to sell us extended warranty and maintenance package and tried really hard and in tricky way. Right after we denied to buy any of the extras his attitude was different and was rude . He didn’t want to accept our personal check for the down payment by telling us that they don’t accept check for more then $3000 limit . So I asked him if it’s there policy? His answer was yes . I never heard it before so I asked him if he has this policy is in writing some where so I can be sure but his answer to us was NO, Because I Say So!. I was like okay . We brought the cashier check and paid our down payment. Then later I called the GM His name is Jamal . I asked him about personal check limit policy for down payment. He said no we don’t have any limit policy for personal check for down payment. I filled a complaint for bob fraker and he should be ashamed on him self for lying to us about his own made policy. But at the end I want to say about our salesperson who was very helpful and had very good knowledge about the car he took his time to show us every features this car had . His name is Caleb . I’m giving stars because of him. If u deal with Bob fraker please don’t fell for his tricky things he does for selling his extended warranty and other packages on top of what your monthly payment. Good luck More
by Farazr1981
Employees Worked With
Rob Fraker
October 07, 2021
I have a positive experience at Honda of Chantilly..Daja Briggmon help and ease my anxiety of finding a car…she is the best at her job…she makes the whole experience of buying a car flawless Briggmon help and ease my anxiety of finding a car…she is the best at her job…she makes the whole experience of buying a car flawless More
by AL
Employees Worked With
Daja Briggmon
