Honda of Chantilly

Great Service Department! Last month I brought my wife’s Honda Accord to Pohanka Honda in Chantilly. The prices were exceptionally fair and I was pleasantly surprised to see a Last month I brought my wife’s Honda Accord to Pohanka Honda in Chantilly. The prices were exceptionally fair and I was pleasantly surprised to see a familiar face, as Jason McCullough, the former Service Manager of Pohanka Acura, is now the Service Manager of Pohanka Honda of Chantilly. He did a fine job ensuring the service staff took care of my vehicle and gave the same wonderful service that he did before. I highly recommend bringing your vehicle in to Pohanka Honda of Chantilly, as Jason will ensure his great service staff will give you a fair price and will do an outstanding job! More

Used Honda Sales Experience My overall experience at this dealership was great. I have been an Acura owner for the past 6 and 1/2 years. It was hard for me to let my baby go. I t My overall experience at this dealership was great. I have been an Acura owner for the past 6 and 1/2 years. It was hard for me to let my baby go. I traded my vehicle in for a 2012 Honda Crosstour. I love the vehicle and I didn't feel pressured about anything during the whole process. I would recommend this dealership to anyone looking to buy a new or used. Dan in finance department was hiliarious. He keep me laughing and making me feel so welcomed. I enjoyed my buying process. Great Job Guys!!!!!! More

New 2014 Honda CRV Purchase I purchased a new 2014 Honda CRV in May and it was an enjoyable experience. My salesperson, Hilai Shefa, was knowledgeable, attentive and very person I purchased a new 2014 Honda CRV in May and it was an enjoyable experience. My salesperson, Hilai Shefa, was knowledgeable, attentive and very personable. The whole staff at the dealership was very helpful and relaxing to work with. I would highly recommend Chantilly Honda and would return to buy another vehicle in the future. R. Romano More

The worst experience I ever had with a dealership in my life When I first visited this dealer I was well treated and I wrote a positive review for my experience, I leased a Honda Accord and traded in my car, aft When I first visited this dealer I was well treated and I wrote a positive review for my experience, I leased a Honda Accord and traded in my car, after 3 days from leasing the new car, they called me and told me that the finance department wanted to speak with me, I went there today 05/27/14 and I was told that either I get a cosigner to keep my payments the same or my payments will go up and that I am not qualified for this lease deal, What!!! How can this happen? After I signed all the paper work and traded my car and took the new car and left now the deal changed, unbelievable, the guy told me that the guy who processed my papers was his mistake, mistake!! So I told them I need my car back and I don't want the new car, I was shocked when they didn't do anything to try to fix their mistake, they instead showed a very rude attitude they never apologize for it, I went with the guy to exchange the vehicles, he left me in the rain for 15 min when I went back to check him, he was at his desk dealing with new customer and leaving me in the rain, they kept wasting time and no one wanted to put my plate back to my old car so I put them myself and left, everyone showed uncare and unrespect I never faced it from any place before, me, my friends and family will never deal with this dealer ever . The worst customer service I ever faced in my life Thank you Honda for the worest experience I ever had. More

Thank You Stephanie & Hilai! I loved working with Stephanie and Hilai. They are two awesome women who patiently helped me find the exact car I wanted to purchase. As a bonus, the I loved working with Stephanie and Hilai. They are two awesome women who patiently helped me find the exact car I wanted to purchase. As a bonus, the new Honda of Chantilly is a beautiful facility! More

Wow! Quality Dealership It's hard to find a new car dealership where you don't feel like you're getting the "sell". Chantilly-Honda is one of those places where you're a gue It's hard to find a new car dealership where you don't feel like you're getting the "sell". Chantilly-Honda is one of those places where you're a guest not a customer. The waiting area is not your standard style and provides many more amenities than your average dealership. We were in there to buy a CRV, as we're adding to our growing family and needed something more practical and with more room. Hilai Shefa, our sales associate, was awesome. Courtesy, helpful and got us in and out in a reasonable time. More

Wonderful! My husband and I had an awesome time at Honda of Chantilly. It was a pleasure to work with Ledys for the second time. She welcomed us in a professiona My husband and I had an awesome time at Honda of Chantilly. It was a pleasure to work with Ledys for the second time. She welcomed us in a professional manner and treated with the utmost quality and care. Wonderful and great customer service! Thank you so much! I would definitely recommend Honda of Chantilly for a great car and outstanding service. Ada Deocampo :) More

Great ! Totally blown away by the great customer service....Pulled into service my 2012 Honda and was welcomed by Chris as soon as I pulled in. Chris explain Totally blown away by the great customer service....Pulled into service my 2012 Honda and was welcomed by Chris as soon as I pulled in. Chris explained what services were due for my mileage and what the services entailed. I was taken to the brand new customer waiting lounge where I enjoyed a fresh brewed cup of "Starbucks" coffee. The lounge was spotless and very comfortable. Watched a little TV on one of the two big screen TV's and read the paper. Before I knew it Chris let me know my car was ready, I paid and was off to enjoy the rest of my day.... I don't know what magic the mechanic did but my car drove off like it was brand new, just like it drove off when I purchased it new. Thank you so much for the excellent service. Nancy M More

Miracle I've never written a review since I've been buying cars when I was 21. I have to say Carlos rubbed us the right way from minute we got out of our vehi I've never written a review since I've been buying cars when I was 21. I have to say Carlos rubbed us the right way from minute we got out of our vehicle. My wife and I had our guards up and within seconds he made us feel comfortable, able to trust his information as well as explain in detail the process. Carlos made is fast and easy as he mentioned he would and saved us the most money on our Honda but what really had us drive past two Honda dealerships was the fact he replied back at 130am in the morning I thought it was an automated email but it was Carlos to us that above and beyond was the difference of our decision. Thank you Honda of Chantilly and we will recommend Carlos Davila to Our local church members!!! More

Rob Fraker - Excellent buying experience!!! I owned Honda's for years, but two years ago I decided to try a convertible - it just wasn't a good fit - I am a Honda girl at heart. I decided that I I owned Honda's for years, but two years ago I decided to try a convertible - it just wasn't a good fit - I am a Honda girl at heart. I decided that I needed to trade the convertible in for my favorite: Honda Accord Coupe. I went to the Honda of Chantilly website to see if they had the color I wanted, I submitted a request and Rob called me right away. He was professional and courteous and confirmed that the color I was interested in was available. I called Rob back the next day to schedule an appointment - he was very flexible with the scheduling and was able to meet at at a time that was convenient for me. The entire buying experience, from test drive, to trade in, to financing was great. Rob followed up with me after I bought to the car to make sure all was ok and to see if I had any questions. I know that I can also call Rob at any time with any questions or concerns. The dealership is beautiful and the service department hours are so convenient. I will be taking my Honda only here for any service needs, and when I'm ready for my next Honda, I will only go to Rob. I recommend Rob and Honda of Chantilly for any new car or service needs. More