Honda of Chantilly

Mike Waters is the best! We had an excellent experience buying our 2015 Honda CR-V Touring AWD from Honda of Chantilly. Anybody thinking about a Honda should consider them. We had an excellent experience buying our 2015 Honda CR-V Touring AWD from Honda of Chantilly. Anybody thinking about a Honda should consider them. We reached out several weeks ago to salesman Mike Waters because of the great reviews for him we found online. While he was very busy Stephanie Kirkner forward our info to him and kept us posted as to when he would get back to us. Mike deserves all that praise. Mike dealt with us fairly, he was responsive, and he treated us with respect. For example, we used email for most of our discussions with dealerships. A lot of salesmen kept saying we needed to come in to hear their best deal. That's ridiculous. That's just an attempt to rush a buyer into making a purchase. Mike didn't do that. He understood how we wanted to operate and he didn't push us to come in until we were ready. On top of everything else, he got us a very good deal. Mike's approach meant that when we did go to get the car, all the details were in order and we felt at ease. He's a top notch salesman in our book. When we picked up the car we also dealt with Robert Fraker of the dealership's finance team, and Andy McMurtry, who demonstrated many of the car's tech features. Both were excellent. We came in with pre-arranged financing at a very attractive rate. Robert didn't waste time trying to talk us into something else because he knew he couldn't beat what we had. What's more, his effort to sell us an extended warranty and paint and fabric protection was subdued and respectful. We knew he'd try (every dealership does), we listened, we told him no, and that was that. It was great that he didn't push it beyond that. After all the paperwork was completed, Andy spent almost an hour with us going through the car's safety features, settings, satellite radio, and navigation. It's a lot to absorb at the end of a long day. He did a great job explaining what we were most interested in rather than insisting on going through an entire prepared briefing. One thing about the dealership building. It's new - open less than a year - and that made a huge difference in the overall experience. Every part of it is clean, including the enormous service area, and the waiting areas are bright and open. Now, we were there early on a weekday morning, so I can't say what the place is like on a busy Saturday. But as dealerships go, this one is top notch. Overall, I recommend Honda of Chantilly to anybody who will buy a Honda. It's out of the way for a lot of people, but worth the trip. A couple of weeks after we got the car we thought we might have had some service issues but we did not. We did not have service issues per se. We had more questions about our new 2015 CRV Honda Touring AWD and wanted to show Chris some items on the car. He was very helpful and answered all of our questions. He said to email him anytime if we had anymore questions. Chris was knowledgeable, honest, and focused on our concerns. We came all the way from Alexandria, VA during the week and did not want to deal with anyone else. We paid a lot of $$$ for our new car and we want to make sure we understand how the car works. We have not bought a new car since 2006 and now it is like driving a computer. We hope when we have actual service done we will still have a 5x feeling! More

The easiest car buying experience. I had the pleasure of visiting Honda of Chantilly, after an accident totaling my 2011 Honda Civic. Marco was very helpful! I informed him that I wante I had the pleasure of visiting Honda of Chantilly, after an accident totaling my 2011 Honda Civic. Marco was very helpful! I informed him that I wanted to try purchasing a car without a cosigner. During the entire visit and shopping process he remained optimistic and attentive to my requests and needs. Micheal Chinn, the financial manager who handled my application, made my experience a very personable one. He worked well with my budget, remained within my means, while making sure I had obtained the best car fitting all of my needs. Needless to say, Honda of Chantilly provided me with excellent service, a wonderful car, and with a genuine first time car buying experience. More

No pressure, and very good price. I went to Honda of Chantilly and two other local car dealers. The Honda dealer had the least pressure and highly competitive prices. I had a very go I went to Honda of Chantilly and two other local car dealers. The Honda dealer had the least pressure and highly competitive prices. I had a very good experience with Ernie Mullins (sales) and Michael Chinn (Financing). Those guys put me at ease and answered all my questions. They did not use any high-pressure tactics at all. And, despite all that, they offered a very good price on a new car. I am very satisfied with my experience at the dealership. More

very nice and hard working. very personable Justin had a very great attitude from the beginning to end. Very positive and showed they he cared and was very informational. He showed willingness t Justin had a very great attitude from the beginning to end. Very positive and showed they he cared and was very informational. He showed willingness to please us and get the work done immediately. Not only that but kept us in the loop of every step. I felt that he was giving superior service and built a good rapport with us. Thank you Justin. god bless More

Keith went above and beyond what I would have expected. Keith Harrison talked to me on the phone almost every day for several weeks. He was always available and willing to go to any lengths to sell this ca Keith Harrison talked to me on the phone almost every day for several weeks. He was always available and willing to go to any lengths to sell this car to me. Since I was coming a long distance to buy this car, I was overly cautious and thorough. Keith was patient and went out of his way to help. He picked my husband up at the airport and called to make sure my husband made it home safe. I highly recommend Keith Harrison. More

Great deal! I had a great experience at Honda of Chantilly. Abhishake Bhatia worked really hard to get me the price and deal I wanted. He was very friendly and he I had a great experience at Honda of Chantilly. Abhishake Bhatia worked really hard to get me the price and deal I wanted. He was very friendly and helpful. I would recommend these guys to anyone looking for a used or new car! More

Best car buying experience!!! I recently went in to purchase a vehicle from Billy Lafaber, I was referred to him from my daughters coworker and I couldn't have been more pleased wi I recently went in to purchase a vehicle from Billy Lafaber, I was referred to him from my daughters coworker and I couldn't have been more pleased with the level of service he provided to me. From the moment I walked in to the moment I left he took excellent care of me and I will definitely refer all my friends and family to him. There was no pressure nor did I feel rushed, probably one of the best car buying experiences I have had. More

Wonderful Experience This place rocks. I don't know how else to say it. From the moment we contacted them via the Internet, through negotiation of price, paperwork signatu This place rocks. I don't know how else to say it. From the moment we contacted them via the Internet, through negotiation of price, paperwork signature at the dealership and final inspection it was a quick, progressional, friendly and positive experience. Many thanks to Marc for having our paperwork predrilled out, for introducing is to the service department and for the personal experience you have us. More

After The Sale Experience I recently submitted my experience with Keith Harrison at Honda Of Chantilly. It had to be the BEST experience I ever had with a dealership. In my r I recently submitted my experience with Keith Harrison at Honda Of Chantilly. It had to be the BEST experience I ever had with a dealership. In my review, I had mentioned there were three things to follow up with after the sale. True to his word Keith has made sure all three things have been satisfied. With the sale complete, a week ago, Mr. Harrison still made sure all my needs were met! Nice work Keith! I made it a point to personally let the GM know of Keith's fine work before during and after the sale. Honda OF Chantilly has earned my business for the future! More

Keith Harrison EARNS Your Business I've bought my past several cars from Fairfax Honda. I decided to give Honda of Chantilly a shot since they are new to the area. My original appoint I've bought my past several cars from Fairfax Honda. I decided to give Honda of Chantilly a shot since they are new to the area. My original appointment was with Thomas Harper, but he got caught up with business at the Auto Show, so I was assigned Keith Harrision. Keith greeted my wife and myself with a warm smile and very accommodating attitude. The original car I had looked at on the internet wasn't going to work out for us, so Keith took his time in helping us find a vehicle that would fit our budget and our needs. Keith was very observant in that he knew I was planning on buying a vehicle that day. He listened to our need and made recommendations off those conversations. After a couple of hours, we were the happy owners of a new Honda Civic Coupe. Here's the impressive part about the entire experience: My wife HATES going to dealerships. She can't stand the back and forth games that can go on during negotiations. I'm pleased to say that my wife had NO problems with our business negotiations with Keith. That's a HARD thing to accomplish! As I noted, we were impressed with the time Keith took with us...we were the LAST customers there on a Saturday night. Thank You KEITH. Keith also called me back on Monday morning to make sure everything was ok and to follow up. There were three issues that needed follow up. As I write this, the major issue is being worked on right now. When I pick up my car this evening, I have every bit of confidence the other two minor issues will be resolved...if not tonight, then in the near future. After the last two issues are satisfied, I will write a follow up review on that as well. I'm gushing about the marvelous experience I had at Honda of Chantilly, but I feel the need. When I bought my last few vehicles at Fairfax Honda, I have to say they set the bar high. I easily bought my vehicles there after presenting the sales associates my research on the vehicle {s} I wanted to purchase. Keith Harrison had the same professionalism but he added more with his great personality, willing to work with me and most of all the desire to earn my present AND future business. He accomplished this by not being pushy, listening to our needs, not bringing in other parties to help seal the deal and easy going personality. He goes out of his way to please the customer and earn the business of the customer. When I had to drop off my vehicle last night, he stayed at the dealership past his working hours until I arrived. That's pretty awesome in today's business climate. I would highly recommend Keith for all your vehicle needs and will be advising friends to go see him when it's time for them to purchase a new vehicle. More