Honda of Chantilly

Excellent Service I came into Honda of Chantilly looking to buy my first car. I was instantly greeted by Justin Sproles who sat my father and I down and walked me throu I came into Honda of Chantilly looking to buy my first car. I was instantly greeted by Justin Sproles who sat my father and I down and walked me through the process of buying vs. leasing and the inventory that Honda had to offer. Justin made my decision to purchase easy by being kind, knowledgeable and patient. A day after I purchased the car a sensor for the airbag had come on due to being bumped from getting the car detailed. I called Justin and he assured me he would take care of it. The following weekend Justin had directed me to the service desk where I was greeted by Katie. Katie walked me through the entire process of getting the car serviced and even gave me a rental car to use while the car was being worked on. Honda of Chantilly is a great dealership. I strongly recommend these guys! More

Great place to buy a new Honda. Drove from Pa. to purchase a new Honda CRV 2014 leftover. Great place to purchase a Honda. Justin Sproles and Michael Chinn were very knowledgeable/he Drove from Pa. to purchase a new Honda CRV 2014 leftover. Great place to purchase a Honda. Justin Sproles and Michael Chinn were very knowledgeable/helpful. After driving home i noticed I had no wireless headphones for the rear entertainment system. Called Justin and within a few days had a set at my door. I would drive from Pa. again to buy my next Honda, so if your in the market for a new Honda I recommend these guys. More

Minivan purchase The deal was simple and mostly haggle free. Jon gave a rock bottom price to start, no need to push for a lower deal as there would not be one. Rob, The deal was simple and mostly haggle free. Jon gave a rock bottom price to start, no need to push for a lower deal as there would not be one. Rob, bless his heart, has to sell more expensive add ons, but worked with us. We also met Chris Durbin in the service department to get our older Honda setup for some recall service. Overall, they made sure we were happy, the car was perfect on delivery, and that all went without a hitch. The facility is also nice and all the staff dresses professionally to present a higher class environment. We spent a lot of time at a large competitor dealer this week as well and had a less than stellar experience there. That is why we ended up here. For purchases, I would recommend giving these guys a try. More

My experience I bought CRV on March 31st. Over all I got a good deal and the sales person helped us with negotiations . Heere is what I am not at all happy about I bought CRV on March 31st. Over all I got a good deal and the sales person helped us with negotiations . Heere is what I am not at all happy about. After all the paper work we got the key to the car and the sales person showed the way out by just opening the door. It was cold and me and family are out looking for our new car in the cold. This was a horrible experience for me. Why they don't have the salesmanship to deliver the car or at least show where our car is? More

Justin Sproles Deserves Top Rating If you're about to buy a car and are visiting this site, you already know Hondas are great. What you may not know is that Honda of Chantilly's Justin If you're about to buy a car and are visiting this site, you already know Hondas are great. What you may not know is that Honda of Chantilly's Justin Sproles is a pleasure to work with. Justin is young, ambitious, personable, knowledgeable, capable, thoughtful, and professional.. My husband and I had done our homework (knew of incentives, rebates, sales, U.S. News target price, had CarMax offer for our trade-in) before visiting the Chantilly dealership. Working with Justin was the frosting on the cake. He never blinked at our requests, quickly located the exact vehicle we wanted, took our trade-in off our hands, and offered us a new car price we couldn't refuse. No haggling, no fuss. If this is the kind of car buying experience you'd like, ask for Justin Sproles. More

Honda CR-V Purchase My wife and I just purchased a 2015 Honda CR-V from Honda of Chantilly and our buying experience at the dealership was a good one. We went through our My wife and I just purchased a 2015 Honda CR-V from Honda of Chantilly and our buying experience at the dealership was a good one. We went through our insurance company's car buying service which made it much simpler regarding negotiating price. We hate haggling and this method alleviated that issue. Tyler Stewart, our assigned sales rep, was very amiable and personable and he answered all of our questions regarding the vehicle's equipment and specs. After our test drive, we decided on an in-stock vehicle and Tyler quickly processed all the initial paperwork. Since we had our financing already pre-arranged, that part was a breeze. While we did have to wait a bit for all the final paperwork to be prepared, once we were in the finance office, we completed the transaction within 15 minutes. While we were doing that, Tyler made sure the final preps were done and the car was ready to go about 10 minutes after we got out of Finance. I had expected to be there about 2 hours and it turned out to be about 3 so not a bad guess. I would recommend going during the week to avoid crowds on weekends. All in all, our experience at Honda of Chantilly was positive and would certainly consider them again in the future should we decide on another Honda. I cannot rate the maintenance department yet since I have not used them but I will do so once I come in for my first appointment. More

New car Good service. Good cars. Like the atmosphere. Friendly people. like the free car wash and free vacuum after car maintenance. Next new car I'm going b Good service. Good cars. Like the atmosphere. Friendly people. like the free car wash and free vacuum after car maintenance. Next new car I'm going back More

Mike Waters is the best! We had an excellent experience buying our 2015 Honda CR-V Touring AWD from Honda of Chantilly. Anybody thinking about a Honda should consider them. We had an excellent experience buying our 2015 Honda CR-V Touring AWD from Honda of Chantilly. Anybody thinking about a Honda should consider them. We reached out several weeks ago to salesman Mike Waters because of the great reviews for him we found online. While he was very busy Stephanie Kirkner forward our info to him and kept us posted as to when he would get back to us. Mike deserves all that praise. Mike dealt with us fairly, he was responsive, and he treated us with respect. For example, we used email for most of our discussions with dealerships. A lot of salesmen kept saying we needed to come in to hear their best deal. That's ridiculous. That's just an attempt to rush a buyer into making a purchase. Mike didn't do that. He understood how we wanted to operate and he didn't push us to come in until we were ready. On top of everything else, he got us a very good deal. Mike's approach meant that when we did go to get the car, all the details were in order and we felt at ease. He's a top notch salesman in our book. When we picked up the car we also dealt with Robert Fraker of the dealership's finance team, and Andy McMurtry, who demonstrated many of the car's tech features. Both were excellent. We came in with pre-arranged financing at a very attractive rate. Robert didn't waste time trying to talk us into something else because he knew he couldn't beat what we had. What's more, his effort to sell us an extended warranty and paint and fabric protection was subdued and respectful. We knew he'd try (every dealership does), we listened, we told him no, and that was that. It was great that he didn't push it beyond that. After all the paperwork was completed, Andy spent almost an hour with us going through the car's safety features, settings, satellite radio, and navigation. It's a lot to absorb at the end of a long day. He did a great job explaining what we were most interested in rather than insisting on going through an entire prepared briefing. One thing about the dealership building. It's new - open less than a year - and that made a huge difference in the overall experience. Every part of it is clean, including the enormous service area, and the waiting areas are bright and open. Now, we were there early on a weekday morning, so I can't say what the place is like on a busy Saturday. But as dealerships go, this one is top notch. Overall, I recommend Honda of Chantilly to anybody who will buy a Honda. It's out of the way for a lot of people, but worth the trip. A couple of weeks after we got the car we thought we might have had some service issues but we did not. We did not have service issues per se. We had more questions about our new 2015 CRV Honda Touring AWD and wanted to show Chris some items on the car. He was very helpful and answered all of our questions. He said to email him anytime if we had anymore questions. Chris was knowledgeable, honest, and focused on our concerns. We came all the way from Alexandria, VA during the week and did not want to deal with anyone else. We paid a lot of $$$ for our new car and we want to make sure we understand how the car works. We have not bought a new car since 2006 and now it is like driving a computer. We hope when we have actual service done we will still have a 5x feeling! More

The easiest car buying experience. I had the pleasure of visiting Honda of Chantilly, after an accident totaling my 2011 Honda Civic. Marco was very helpful! I informed him that I wante I had the pleasure of visiting Honda of Chantilly, after an accident totaling my 2011 Honda Civic. Marco was very helpful! I informed him that I wanted to try purchasing a car without a cosigner. During the entire visit and shopping process he remained optimistic and attentive to my requests and needs. Micheal Chinn, the financial manager who handled my application, made my experience a very personable one. He worked well with my budget, remained within my means, while making sure I had obtained the best car fitting all of my needs. Needless to say, Honda of Chantilly provided me with excellent service, a wonderful car, and with a genuine first time car buying experience. More

No pressure, and very good price. I went to Honda of Chantilly and two other local car dealers. The Honda dealer had the least pressure and highly competitive prices. I had a very go I went to Honda of Chantilly and two other local car dealers. The Honda dealer had the least pressure and highly competitive prices. I had a very good experience with Ernie Mullins (sales) and Michael Chinn (Financing). Those guys put me at ease and answered all my questions. They did not use any high-pressure tactics at all. And, despite all that, they offered a very good price on a new car. I am very satisfied with my experience at the dealership. More