Honda of Chantilly
Chantilly, VA
Filter Reviews by Keyword
By Type
Showing 589 reviews
Quick service, right to the point, no pressure I worked with Justin Sproles in sales. He was prompt in his email responses and worked to get us just what we wanted. He was friendly, knowledgeable I worked with Justin Sproles in sales. He was prompt in his email responses and worked to get us just what we wanted. He was friendly, knowledgeable and got right down to business. The vehicle we wanted was in demand and his efforts helped move us more quickly through the process. There was no pressure, no hidden fees or added packages. We also dealt with Jabrel in finance and he was also very up front and helped us navigate doing our taxes and tags out of state (we are military). Great service from everyone we encountered. Thanks. More
Second lease I worked with Marco Fegani for the second time in 2 years. He took care of all the leg work prior to me even setting foot in the dealership. He emaile I worked with Marco Fegani for the second time in 2 years. He took care of all the leg work prior to me even setting foot in the dealership. He emailed and texted me all the important information I needed prior to coming in. We discussed numbers and milage and all was set so by the time I was in the dealership it was painless and stress free. I will recommend working with Marco 100%!! The finance person was also very helpful and didn't pressure me into unnecessary costs or extras. I think he name was Jarbral- but I know I'm not spelling it correctly. He was very kind and I felt respected by him. More
Great experience, great deal. I was purchasing a car for my daughter and after many FAILED tries at different places, this one was the success! The customer service is amazing and I was purchasing a car for my daughter and after many FAILED tries at different places, this one was the success! The customer service is amazing and the whole Honda team is great. Jin Na helped me purchase the best car for my daughter. He recommended the best cars that fit our budget while fulfilling my daughters wishes. Not only that, he truly cared about our wants rather than trying to make revenue. He made car shopping such a breeze and clarified any confusion I had. He is the one to go to and trust! Thank you so much. More
My visit Excellent service and very honest and direct. Kept his promise of quote and met my price. The whole process took less than 2 hours and that was good Excellent service and very honest and direct. Kept his promise of quote and met my price. The whole process took less than 2 hours and that was good More
Honda Civic LX 2016. Best shopping experience I am a happy lessee of the Honda civic LX 2016. Also, I am a young female professional in my mid twenties, so getting a car by myself was quite of a I am a happy lessee of the Honda civic LX 2016. Also, I am a young female professional in my mid twenties, so getting a car by myself was quite of a headache, however, the Honda of Chantilly made everything less stressful and easy. Before deciding for this particular vehicle, and also for this dealership I visited many other places in the DMV area, which in many cases I was either disappointed with the service or the offer. My friend recommend me Honda of Chantilly and I heard only great things about this place. The staff is very nice and helpful. I am a foreigner, so sometimes my questions seems stupid or redundant, however, they did answer them all and clarified all of my concern. Mr. Justin Sproles was assisting me during picking the vehicle and going through the paper work. He is a pro, knows everything about the car you are going to buy, from technical or engine specs to all the easter eggs you get in the particular vehicle. He knows exactly the residual value and how it compares to other years or vehicle. He is like a google/KBB(just better), for someone who is new with financing or lessing a car. Rob Franker, who is handling the financing part of the process, was another great employee that I had pleasure to work with. He explained briefly what am I signing, and also went over some other add on features to my lease . I felt very comfortable during the whole process, not only because the staff was very kind, but also I had the feeling that they are not trying to rip you off from your money, just make everything work its best. The deal you get there is a steal! I am very happy with the decision and my new civic, which I absolutely love. I recommended it to all of my friends, which few of them are thinking already about lessing a car from them. I live in Arlington so a trip to Chantilly was quite a drive, however it definitely stands out from other dealerships and it's worth the time. I would not recommend any other dealership more than this one. Good job guys! -Klaudia More
Great Experience I loathe car shopping, however, this time it was really quite smooth. Tyler Stewart and his Team made it very easy for me. I was quite impressed wit I loathe car shopping, however, this time it was really quite smooth. Tyler Stewart and his Team made it very easy for me. I was quite impressed with the degree of professionalism and care. I never felt being pressured top buy a car. More
Excellent Service!!! Mr. Justin Sproles made my car buying service great. This is truly the best customer service I have ever had. I just purchased the Honda Pilot Tourin Mr. Justin Sproles made my car buying service great. This is truly the best customer service I have ever had. I just purchased the Honda Pilot Touring 3 days ago. Justin made certain to follow up and keep me informed regarding any vehicle changes. I am truly happy. I was in and out of the dealership in under 2 hours with keys in my hand. I highly recommend that anyone looking to buy a car should see Mr. Justin Sproles. Justin provided the utmost professionalism is a must and excellent customer. Thank you, Lashonda More
Efficient and professional I got a car today! Dealer, Mr. Benjamin Kim was awesome. He is knowledgeable, super nice and gives us good options during car shopping. It was also ve I got a car today! Dealer, Mr. Benjamin Kim was awesome. He is knowledgeable, super nice and gives us good options during car shopping. It was also very quick and professional. Price was great, awesome customer service and efficient time managment! I highly recommende Ben Kim More
I've bought 2 cars here and wouldn't go anywhere else! I made my second purchase through Justin at Honda of Chantilly. I refuse to go elsewhere. Best pricing, amazing customer service and attention to deta I made my second purchase through Justin at Honda of Chantilly. I refuse to go elsewhere. Best pricing, amazing customer service and attention to detail. Justin made the transaction way too easy and stress free. I've recommended this dealer and Justin specifically to friends and family and plan on going back in the Summer to get the New Pilot. A+++ when it comes to customer satisfaction. More
A different car buying experience Car shopping as a single woman can be really intimidating. I immediately hit it off with Niema Eaves who I was randomly paired up with. I never felt p Car shopping as a single woman can be really intimidating. I immediately hit it off with Niema Eaves who I was randomly paired up with. I never felt pressured or hounded with unnecessary calls/ emails after my initial and subsequent 2 visits. She was knowledgable, easy going, and was able to answer my many questions and help me weigh my options. I am super happy with my experience at Honda of Chantilly, the generous trade-in value, and a great deal on my new (used) car! I would definitely recommend Niema and checking out Honda of Chantilly! More