Honda of Chantilly

Fantastic Service from Justin Sproles! This is the second vehicle that I have purchased from Justin, who has by far been the best salesman I've dealt with to date. He makes sure to not pus This is the second vehicle that I have purchased from Justin, who has by far been the best salesman I've dealt with to date. He makes sure to not push you into buying something that you can't afford and listens to what you are ideally looking for with a car. I came to the dealership two weeks ago for an oil change and laid eyes on the Honda Civic Sport Touring model. After communicating with him about cost, I stopped by the dealer on 4/5 after work and made the switch! The visit was quick (I was only there for 2.5 hours) and painless! I signed paperwork with Rob Fraker, who remembered me from my first purchase, and he made sure that I was aware of everything that I was signing and broke everything down for me. I always recommend this dealership and Justin Sproles for anyone looking for a vehicle. Thank you all again for an easy and painless purchase! I am so happy with my new Civic! More

OUTSTANDING service from Michael Reeves Michael was very knowledgeable and patient answering all our questions and addressing our concerns. He was extremely patient because we were extremely Michael was very knowledgeable and patient answering all our questions and addressing our concerns. He was extremely patient because we were extremely particular about what we wanted. We were not in a hurry to purchase and did not feel pressured to make a deal. We finally decided to buy a few weeks later and went with Michael after visiting 2 other Honda dealers. Michael was super courteous and attentive to our needs, providing us with a smooth transaction. The clean facility, flat screen TVs in the lounge, and coffee bar were a plus. Thanks for a super experience Michael. I have highly recommended you to everyone who admired my CRV. More

Happy Customer Customer-focus! From the time I spoke with him on the phone and met him in person, Justin Sproles had the ability to immediately set me at ease. He Customer-focus! From the time I spoke with him on the phone and met him in person, Justin Sproles had the ability to immediately set me at ease. He was knowledgeable, honest, AND worked very hard to bet me the best deal possible. As a 21-year Army veteran, he is the type person I love working with. Work ethic and attention to detail are evident! Melody More

Satisfied Customer Service Al is very nice in terms of suggesting services he actually ellaborate and discuss some of future attention of my vehicle, then he is very patient an Al is very nice in terms of suggesting services he actually ellaborate and discuss some of future attention of my vehicle, then he is very patient answering all of my concerns.. Everytime there's an update when I'm still waiting he finds a way to talk to me regarding the progress of my vehicle.. As long as Al is still in Honda Chantilly I really keep looking for him everytime my car needs an attention More

Fantastic service from Justin Sproles All negotiations for my new car and trade-in were done via email. Justin provided the best price of all area Honda dealerships in the area. W All negotiations for my new car and trade-in were done via email. Justin provided the best price of all area Honda dealerships in the area. When I arrived to the dealership, the process of "selling" my trade-in and buying my new car was simple, straightforward, and quick. There was no dickering on price or other game playing. I will buy my next car from Justin. More

Awesome experience with the best salesman Amazing customer service. Couldn't have had a smoother, better experience. Jin Na, who took care of me, was just the best -- he was extremely patient Amazing customer service. Couldn't have had a smoother, better experience. Jin Na, who took care of me, was just the best -- he was extremely patient with me and he was thorough throughout the whole process, which really put my mind at ease. I would definitely recommend him to my family & friends and I plan to come back. More

Thanks Thank tou Justin u really did a great job and i am thankful I appreciate ir man 😊 You made the day great and i did not have to wait and the deal was Thank tou Justin u really did a great job and i am thankful I appreciate ir man 😊 You made the day great and i did not have to wait and the deal was great as well More

Assanti must go Assanti is the worst salesman in any kind of business I've ever dealt with. He's condescending, rude, and should not be trying to sell anything to an Assanti is the worst salesman in any kind of business I've ever dealt with. He's condescending, rude, and should not be trying to sell anything to anyone. The way he treated us still has me angry and annoyed 3 days after the fact. We were talked down to, told we couldn't afford his cars, and treated very disrespectfully. I will keep finding every way to review and and criticize Assanti's customer relation behavior until I get even his DJ gigs on the weekends shut down. We will never visit this establishment again and will make sure to tell everyone we know to never do business with them. To Honda of Chantilly, if you want to be a respectable place of business, get rid of Assanti at once More

Nightmare Dealership Experience Sales manager Asanti was extremely rude and condescending today at the dealership. His behavior was unprofessional and started raising his voice to a Sales manager Asanti was extremely rude and condescending today at the dealership. His behavior was unprofessional and started raising his voice to a point where people were looking. We ended up talking to the general manager about his behavior. I'm unsure if he was trying to play games as a sales tactic, but as an experienced car buyer of more than 10+ cars in the last decade, I have never experienced sales managers being this rude. You are much better off going to Tysons or Fairfax Honda. Would be very surprised if Asanti has had success or experience in selling cars More

Happy with salesman Justin Sproles was very straight forward, pleasant, and knowledgeable about all the features with my new Honda Pilot. He was very responsive to all m Justin Sproles was very straight forward, pleasant, and knowledgeable about all the features with my new Honda Pilot. He was very responsive to all my inquires even after the sale. I would definitely buy another car from him More