Honda of Chantilly

Great sales experience Walked into the dealership and was immediately greeted by Justin Sproles. He was so friendly and funny! Made our car shopping experience a breeze. N Walked into the dealership and was immediately greeted by Justin Sproles. He was so friendly and funny! Made our car shopping experience a breeze. No pressure... just a great guy! Would definitely go back and recommend to anyone shopping for a Honda! More

Very happy with experience buying at Honda of Chantilly I recently purchased a new Honda CR-V with the help of Justin Sproles. I had a lot to learn when I decided to replace my 2004 Toyota Camry -- the tec I recently purchased a new Honda CR-V with the help of Justin Sproles. I had a lot to learn when I decided to replace my 2004 Toyota Camry -- the technology is SO different. I looked at Toyota (2 dealerships), Subaru, Hyundai, and Honda (three dealerships). Justin brought me up to date on the CR-V. He was pleasant and knowledgeable. He showed me how certain features worked while he drove, and then switched to let me try it out. His presentation convinced me that the Honda CR-V was the way to go. Unlike other dealers, he didn't make me wait in the hot sun or walk up and down and up and down rows of vehicles searching for one that I could drive. (Thank you Honda of Chantilly for leaving some of the vehicle doors open so that he didn't have to run in to get a key for every car I wanted to see inside.) I am confident that we worked out a good price. I checked with five other Honda dealers before going with Honda of Chantilly. One didn't respond, one came in $2200 more, one was $1700 more, and one responded but wouldn't provide a firm price. Justin earned my business with his knowledgeable and courteous presentation of the vehicle, responsiveness to questions, and ultimately, offering the best pricing among five local Honda dealers (thanks to Asanti as well). When the color combination I wanted wasn't in stock, he reserved one that was on it's way to Chantilly so that I would have it within days. Justin even took my old car (the Camry) off my hands for the same price that I was going to sell it for on Craigslist. Made my life easy! When I notified another dealer (who is actually closer to my home than Honda of Chantilly) that I had decided to go with another dealer, I got two nasty emails back from the sales person. Very unprofessional. Won't be taking my new CR-V there for servicing! I'm going back to Honda of Chantilly because of the great experience all around! More

Good Service provided by Zak Rhodes My car buying experience started with Zak Rhodes as i was looking for used Van. Right from first meeting, my whole family was made comfortable with ex My car buying experience started with Zak Rhodes as i was looking for used Van. Right from first meeting, my whole family was made comfortable with excellent service provided by Zak. I had a good experience working with Zak and except Zak there is nothing positive about that place. More

Professional Service Mr. Sproles went over all of the features in great depth of the Honda Ridgeline that I was planning on purchasing and made certain that I knew all of Mr. Sproles went over all of the features in great depth of the Honda Ridgeline that I was planning on purchasing and made certain that I knew all of the in's and out's of the vehicle that I wanted to buy. More

Car for Commute Zak Rhodes and Justin were very helpful with my quick search for a used car for my long commute. Zak was very helpful in assisting us at the dealershi Zak Rhodes and Justin were very helpful with my quick search for a used car for my long commute. Zak was very helpful in assisting us at the dealership. More

Great salesman We visited Honda of Chantilly and Mike Reeves was our salesman. He was terrific. He educated us on the Honda CRV and gave us a chance to make an infor We visited Honda of Chantilly and Mike Reeves was our salesman. He was terrific. He educated us on the Honda CRV and gave us a chance to make an informed decision. Then we used the Washington Checkbook Carbargains service and Honda of Chantilly didn't bid. Despite that, we took the best numbers we had from another Honda dealer and presented them to Honda of Chantilly and asked them to match the offer - which they did. We only returned to Honda of Chantilly because Mike Reeves earned our loyalty and thus we purchased the car from Honda of Chantilly because of him. He sold us and we did not know him prior to stopping by Honda of Chantilly. More

Poor customer service Too many sales reps are not properly trained! Too much turnover, and those who are there do not care about long-term relationships, just sell a car! Too many sales reps are not properly trained! Too much turnover, and those who are there do not care about long-term relationships, just sell a car! More

Great customer service! We had a great experience car shopping at Honda of Chantilly last week. We were in the market for a new vehicle and were interested in buying a new 20 We had a great experience car shopping at Honda of Chantilly last week. We were in the market for a new vehicle and were interested in buying a new 2017 Honda Pilot. Our salesman Zak Rhodes made us feel comfortable in the showroom from the very start. He showed us around, guided us through the various models they had available, and fully explained the options of each. He was very informative, well versed in the features of each car, and patiently answered every question of ours and we had many! Zak delivered incredible customer service and made our car buying experience a pleasant one. We were so pleased that we ended up buying two vehicles a Pilot and an Accord Hybrid. I must say that this was our best car shopping experience ever. More

Great experience Pleasant person at the counter greeted me upon arrival. I asked for Zak Rhodes and she quickly got him. He was fantastic! Non threatening, got keys ri Pleasant person at the counter greeted me upon arrival. I asked for Zak Rhodes and she quickly got him. He was fantastic! Non threatening, got keys right away for the car I was interested in. Didn't waste time with usual BS that salesmen tend to do. Showed me features and I did the test drive right then. He was very knowledgeable, polite, and professional. I loved that we talked about the price before they did evaluation on my trade in. I hate how some dealers take your keys immediately to evaluate your trade in and then you are held hostage. Sadly the dealership was very busy because of holiday weekend so had to wait our turn to see the finance person (Mike Chinn) but once it was our turn, we were out quickly. We didn't have the usual "check with my manager" delays either. Loved the experience and would recommend Zak! More

2017 Honda Accord Purchase Keith: I had the pleasure of working with Mr. Michael Reeves to review all of the features of the 2017 Accord and to test drive each of the models. Keith: I had the pleasure of working with Mr. Michael Reeves to review all of the features of the 2017 Accord and to test drive each of the models. On my return to the dealership, Mr. Zak Rhodes filled in for Michael to complete the purchasing process and deliver our new Honda accord. Two exceptional gentlemen and I would recommend them to any and all customers. More