Honda of Chantilly
Chantilly, VA
Filter Reviews by Keyword
By Type
Showing 589 reviews
Pain-Free When my car was totaled after being rear-ended at an intersection, I was in need of a new vehicle ASAP and didn’t have the time or desire to endure a When my car was totaled after being rear-ended at an intersection, I was in need of a new vehicle ASAP and didn’t have the time or desire to endure a long and protracted process. In fact, I was dreading taking on this unexpected “chore” as most of my previous car-buying experiences had felt similar to getting a root canal. Honda of Chantilly and sales consultant Zak Rhodes changed that perception, however. Right from the beginning, I could tell things were going to be different. Friendly but not overbearing, Zak first listened to my story and paid attention to my needs/wants without once launching into an overzealous sales pitch. The test drive was informative and surprisingly fun, and I left the dealership with the CRV high on my list of possibilities and without feeling like I had been beaten into submission. While I took a little time to consider other options, Zak let me know he was available to answer any questions I might have or take me on another test drive, but I welcomed the fact that he did not bombard me with a stream of phone calls or texts. It was that respectful approach as much as the quality of the car that solidified my decision to go with a Honda. Zak was helping another customer when I returned to negotiate a deal a few days later, but instead of being left to wait until he was free, I was quickly introduced to his capable associate Amanda Simpson. She appreciated that I did not want to hang around the dealership all day and was very instrumental in making things happen. Long story short, I got a deal, a car, and an experience I was totally happy with--pain-free! Thank you Zak, Amanda, and Honda of Chantilly--first-rate one and all. More
Excellent Justin was straight to the point and made my first car buying experience painless. He was extremely patient and answered every question I had about th Justin was straight to the point and made my first car buying experience painless. He was extremely patient and answered every question I had about the 2017 Honda Civic I was interested in. I would definitely recommend Justin and Honda of Chantilly. Loving my new car. Thank you ! More
Great deal with no nonsense Justin did a great job of getting me into a new Civic with minimal hassle. I was able to get a great deal on the car that I wanted, and was out the do Justin did a great job of getting me into a new Civic with minimal hassle. I was able to get a great deal on the car that I wanted, and was out the door in my new vehicle, from test drive to drive-off, in less than three hours. Justin, Mike, and the team at Honda of Chantilly were professional, courteous, and did not employ any sleazy sales tactics or financial trickery to get me the deal that I was looking for. I appreciate the respect that they showed me; something sorely lacking in other dealerships with whom I have worked. I definitely recommend asking for Justin if you are looking for a new Honda. More
Best Salesperson Zac Rhodes went above and beyond to make my purchase of a Honda Civic the best experience ever. He was true to his word! Thanks!! Zac Rhodes went above and beyond to make my purchase of a Honda Civic the best experience ever. He was true to his word! Thanks!! More
First Honda Honda of Chantilly had a first timer with me and I can’t believe it took me this long to realize how great of a car line they have. It was all because Honda of Chantilly had a first timer with me and I can’t believe it took me this long to realize how great of a car line they have. It was all because of Zak Rhodes that I drove in with a 2009 Malibu and home with a 2017 Civic in less than 3 hours. I wanted to write Zak a review as a dealer but unfortunately this high quality asset has yet to be loaded into your employee database on the site. Zak was punctual, intelligent, articulate, professional and personable. He was able to answer all my questions on the spot, he was respectful to my wife and children, and he made me feel like I was the most important person in the building. Zak is and will be the reason I continue to do business at Honda of Chantilly. V/R Greg Dailey More
Very happy with experience buying at Honda of Chantilly I recently purchased a new Honda CR-V with the help of Teddy Asimana and Zak Rhodes. I had a lot to learn when I decided to replace my 2009 Honda CR- I recently purchased a new Honda CR-V with the help of Teddy Asimana and Zak Rhodes. I had a lot to learn when I decided to replace my 2009 Honda CR-V -- the technology is SO different. Teddy and Zak brought me up to date on the CR-V. They were pleasant and knowledgeable. Teddy showed me how certain features worked while I drove and Zak explained helped to setup the new features when I picked up the car. I am confident that we worked out a decent price. When the color combination I wanted wasn't in stock, he reserved one that was on its way to Chantilly so that I would have it within days. When the car was delayed being delivered, he was very communicative. They even offered me a temporary car to drive while I waited on mine. I’m excited to experience their service department that is available 7 days a week with no appointment necessary. I'm going back to Honda of Chantilly because of the wonderful experience all around! More
Super Helpful - Super Patient - Best Price I just purchased a 2017 Honda Pilot AWD Touring and could not be happier with my experience at Honda of Chantilly. I worked with Gold level salesman I just purchased a 2017 Honda Pilot AWD Touring and could not be happier with my experience at Honda of Chantilly. I worked with Gold level salesman Justin Sproles who was super helpful and super patient. Justin answered every question I thew at him over the course of many days until I was sure what car I wanted to buy. At that point Justin also assured me that he could beat any competitior's price, and he was right. He then made sure that everything about the car was ready to go when my wife and I arrived to pick it up; and he patiently walked through many of the features that needed to be configured (given all the complex software setting options that cars come with these days). It was a great buying experience and I can't thank him enough for his time and his help. Highly recommended! More
Treated very well After seriously considering the purchase of a car which would have been an excellent vehicle but just did not spark joy, my salesman immediately chang After seriously considering the purchase of a car which would have been an excellent vehicle but just did not spark joy, my salesman immediately changed gears and with genuine enthusiasm he led me to another vehicle which I bought and which continues to thrill me everyday.My salesman, Michael Reeves, is an engaging, knowledgeable, low pressure, experienced sales person, who, like the exceptional ones, can judge your needs and desires quickly and accurately, and gently guide you toward the right decision, which, in my case turned out to be quite different than what I thought I wanted or needed. His integrity and willingness to provide excellent service is uncommon even in this service industry. Working harmoniously with his Sales manager and finance consultant the process of purchasing my car went smoothly and quickly. I would recommend this dealership to any friends or family because of the way they treat their customers. More
Buying a 2017 Honda CR V Zak Rhodes was our salesman and showed us everything we could have wanted to know about the CRV. We got the most informative test drive I have ever h Zak Rhodes was our salesman and showed us everything we could have wanted to know about the CRV. We got the most informative test drive I have ever had, we were able to spend as much time as we needed and were able to go wherever we wanted in order to see how the car handled. He paid attention to all the details and everything that he had control over went very smoothly. However, considering it was a Wednesday afternoon with very few customers, we waited for over an hour to talk to the financial manager when we were not getting financing and waited another hour and a half more for the car detailing to be done. The detailing was not even complete when they delivered the car to the front of the dealership because Zak had to go back to get the floormats and had to remove the film from the gas and hood release levers. More
Painless and fast We had a fantastic experience and Honda Of Chantilly! Our salesman, Garrett Larson was professional, polite and knew his stuff! He worked had to get u We had a fantastic experience and Honda Of Chantilly! Our salesman, Garrett Larson was professional, polite and knew his stuff! He worked had to get us an AMAZING deal! The manager, Jabrel Mines, gave us a fair price for our trade too! The most painless, least stressful car buying experience EVER! Don’t walk, run to get your new Honda here!!!! More