Honda of Chantilly

My best car buying experience to date with Justin Sporles I've bought 6 new cars and 2 used cars through a dealers in the past 15 years and although I've had some pleasant experiences, none have been better t I've bought 6 new cars and 2 used cars through a dealers in the past 15 years and although I've had some pleasant experiences, none have been better than working with Justin Sporles. From our initial contact online to our emails back and forth to meeting him in person, all was pleasant and professional and not the usual games you can experience in buying a car, Justin was quick to respond to my questions and made the whole process of relocating to a new state for a family member very easy and efficient. The process of buying the car was extremely pleasant. We had the car picked out ahead of time. We flew in and drove straight to the car dealership from the airport where Justin was waiting with the car ready for us to test drive. He demonstrated for us all the safety features then let us experience driving the car. The paperwork was efficient and Rob who handled financing was great to work with as well. The whole process took less than 2 hours and that included adding side molding that we confirmed we wanted once we got to the dealership. That was nice as we didn't have to make a return trip to get the molding installed later. Highly recommend them for your best car buying experience! More

Thumbs up to ZAK at Honda of Chantilly!! Zak provided exceptional service and was very knowledgeable in both aspects of selling and the mechanical part of the vehicle. Explained everything th Zak provided exceptional service and was very knowledgeable in both aspects of selling and the mechanical part of the vehicle. Explained everything thing in detail and offered the best deal out of all the other Honda I contacted in Virginia! I had the best dealer experience ever!! More

Great Car Buying Experience Our sales consultant, Zak Rhodes, helped find us a reliable car and got us a great deal. After we decided on the car, the process was absolutely painl Our sales consultant, Zak Rhodes, helped find us a reliable car and got us a great deal. After we decided on the car, the process was absolutely painless – it was quick and professional. Zak really made sure that our experience was a good one and he went above and beyond even after we left. We wouldn't hesitate to refer someone to him. More

Request Justin Sproles!! My wife and I were looking to get a bigger family vehicle and Justin was able to do just that. He was friendly and professional. Justin and Rob Ferr My wife and I were looking to get a bigger family vehicle and Justin was able to do just that. He was friendly and professional. Justin and Rob Ferris worked with us to get the numbers we wanted with no pressure. We walked away with the Pilot that fits our family needs. Highly recommended. More

You should buy your Honda from Zak Rhodes My son and I visited Zak Rhodes several months ago while evaluating several cars for my son. Without applying any pressure, Zak listened to my son and My son and I visited Zak Rhodes several months ago while evaluating several cars for my son. Without applying any pressure, Zak listened to my son and helped him through the evaluation of a handful of Honda models. There was never any sense that he needed to "close the deal" before we left the dealership. He (and the sales manager) respected that we weren't looking to buy immediately. This past weekend, we returned to the dealership and asked for Zak. I have bought a lot of cars in my lifetime, but none have been easier or smoother than buying the 2018 Accord Sport from Zak. During the entire process, Zak did everything he could to make the process enjoyable while never being pushy or playing any games. I really felt like he had my son's best interests in mind, and it made my decision to buy an easy one. Zak got me the price I wanted, the rate I wanted, and masterfully managed the process all the way through the delivery of the vehicle. I recommend Honda of Chantilly and I recommend Zak Rhodes for anyone looking to buy a car and looking to have a great experience doing so. More

Worst Customer Service I had my brand new car serviced(oil change) at the end of summer, for the windshield washer fluid they used summer fluid. In Dec 2017, on my way to Ph I had my brand new car serviced(oil change) at the end of summer, for the windshield washer fluid they used summer fluid. In Dec 2017, on my way to Philly, the summer fluid was frozen and salt was on glass, I was not able to drive. When I called the service dept, their customer service was not agreeing to the fact it was their issue. How would the customer know like what fluid they used during servicing?? More

Ask for Zak Rhodes!! It’s a bit mind blowing, but this wasn’t a painful car buying experience.....who gets to say that?! Zak made buying my new 2018 CR-V as easy as possi It’s a bit mind blowing, but this wasn’t a painful car buying experience.....who gets to say that?! Zak made buying my new 2018 CR-V as easy as possible, saved me money, and literally went out into freezing cold weather to change my license plates for me (way harder than you’d think bc of the anti theft system I have on my plates). He’s knowledgeable of the products he’s selling and of the competition ( which goes a long way when you’re trying to narrow down your choices). One of the moments that impressed me most is when he gave a coworker a potential sale.....in a sales industry that’s a big deal, and I could see how much his coworker appreciated that. To me, this says a lot about Zak, and the dealership as a whole. Thanks for all your help Zak, especially the second day when I came back sick! It’s evident you’re going places, and I’ll make sure to recommend you and Chantilly Honda to others. More

Great selection, Very professional sales staff. Was looking for new, fully loaded Pilot. Sales staff was very helpful and professional in all respects. There was no pressure at all. They were hel Was looking for new, fully loaded Pilot. Sales staff was very helpful and professional in all respects. There was no pressure at all. They were helpful in providing all the info I requested. I truly felt that were more focused in meeting my needs than just "making a sale.". They also provided the vehicle I wanted at a great price with no haggling. More

Excellent! This is the second car I've purchased from Honda of Chantilly and I will continue to do business with this dealership. I worked with an amazing team t This is the second car I've purchased from Honda of Chantilly and I will continue to do business with this dealership. I worked with an amazing team to get a great deal- they worked efficiently to meet all of my needs and make this process run as smooth as possible. I was in and out the dealership in an hour! Thank you to Xiomara Leiva, Asanti Wilson, Saxon Reynolds and Rob Fraker! More

Pain-Free When my car was totaled after being rear-ended at an intersection, I was in need of a new vehicle ASAP and didn’t have the time or desire to endure a When my car was totaled after being rear-ended at an intersection, I was in need of a new vehicle ASAP and didn’t have the time or desire to endure a long and protracted process. In fact, I was dreading taking on this unexpected “chore” as most of my previous car-buying experiences had felt similar to getting a root canal. Honda of Chantilly and sales consultant Zak Rhodes changed that perception, however. Right from the beginning, I could tell things were going to be different. Friendly but not overbearing, Zak first listened to my story and paid attention to my needs/wants without once launching into an overzealous sales pitch. The test drive was informative and surprisingly fun, and I left the dealership with the CRV high on my list of possibilities and without feeling like I had been beaten into submission. While I took a little time to consider other options, Zak let me know he was available to answer any questions I might have or take me on another test drive, but I welcomed the fact that he did not bombard me with a stream of phone calls or texts. It was that respectful approach as much as the quality of the car that solidified my decision to go with a Honda. Zak was helping another customer when I returned to negotiate a deal a few days later, but instead of being left to wait until he was free, I was quickly introduced to his capable associate Amanda Simpson. She appreciated that I did not want to hang around the dealership all day and was very instrumental in making things happen. Long story short, I got a deal, a car, and an experience I was totally happy with--pain-free! Thank you Zak, Amanda, and Honda of Chantilly--first-rate one and all. More