Honda of Chantilly
Chantilly, VA
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Awesome experience! After a horrible experience at my local dealership, I contacted Justin. He was friendly, knowledgeable, and no pressure. It was a pleasure dealing wit After a horrible experience at my local dealership, I contacted Justin. He was friendly, knowledgeable, and no pressure. It was a pleasure dealing with him. He was able to get me exactly what I was looking for, even though the color I wanted was not in stock at the time. He knew we didn’t want to spend all day at the dealership and did everything possible in advance to make it a quick and painless transaction. The hour drive was totally worth it, and I highly recommend Justin! More
Zak Rhodes Delivered My wife and I came in to Honda of Chantilly to test drive a Honda Civic. Zak was our salesperson and he couldn't have done a better job. He took us My wife and I came in to Honda of Chantilly to test drive a Honda Civic. Zak was our salesperson and he couldn't have done a better job. He took us on a test drive and was able to demonstrate and explain all of the features of the car in a way that was not overwhelming, but very informative. Many times a salesperson either doesn't know a whole lot or they run through what they know so quickly it's difficult to absorb. Zak was very friendly and easy to talk to. We never felt pressured at any time. He simply showed us what a great car the Civic is. We thought about it and the next weekend arranged to come in and buy the Civic with a trade in. I researched both the trade-in value and the new Civic value on Kelly Blue Book, so I had an idea of what we should get. They were right on the money within $100. I would recommend working with Zak. He knows Hondas and other makes as well. More
Went for one, came home with another! My wife and I were looking at either a HRV or a CRV and began our search on the phone with Saxon, who was great to deal with and was quick to point ou My wife and I were looking at either a HRV or a CRV and began our search on the phone with Saxon, who was great to deal with and was quick to point out that if we could not make it in when he was available anyone one on his team would take care of us. When we arrived we met with Justin who said he was tied up finishing a deal and so we did not have to wait he introduced Zak as our salesman and we explained to him what we were thinking about doing and 8 cars later we found one. Zak was as eager to help with the eight as the first. Zak knew the answers to just about every question we had on any of the cars and was quick to show us the advantages of each and what would likely best suit our needs. Zak was excellent to work with and very attentive, and he never took time away for phone calls or anything that was not related to helping us buy a car. I've bought a lot of cars but will definitely be going back to see Zak and Saxon when the time comes. Michael in the finance office was excellent as well, offering services but never pushy and worked with us to get the coverage that best suited. Thanks to all involved! More
Worst dealership ever BEWARE .... do not ever go to this dealership to buy or service your car. Worst dealership ever. It will take me a whole day to tell you about all t BEWARE .... do not ever go to this dealership to buy or service your car. Worst dealership ever. It will take me a whole day to tell you about all the problems I hard with this dealership. I own a one year old Honda and now I will be selling it and taking a lost because of the dealership. THIS REVIEW WAS FOR HONDA of CHANTILLY not Hyundai of Chantilly More
Excellent customer service! When I arrived at Honda of Chantilly, I was skeptical. The previous evening's visit to a different dealer had been a disaster. Michael Reeves assured When I arrived at Honda of Chantilly, I was skeptical. The previous evening's visit to a different dealer had been a disaster. Michael Reeves assured me before I even arrived that he would take care of us. He certainly did! He was able to find the exact car I wanted to drive, and he had me in the car and on my way that same evening! He even took the time to show me how all the new features worked in my Accord Touring 2.0. Business Manager Tim Rowan walked us through the options available for our new car purchase and helped us choose the right fit for us. We were extremely happy with the genuine concern both Michael and Tim showed, and we plan to use Honda of Chantilly in the future. More
Great Customer Service I worked with Zak Rhodes and Sierra Bergeron to look at a used 2015 Toyota Sequoia. Both were extremely customer oriented. Once I arrived to see the S I worked with Zak Rhodes and Sierra Bergeron to look at a used 2015 Toyota Sequoia. Both were extremely customer oriented. Once I arrived to see the Sequoia that had been brought over from a different location by Sierra, Zak was very friendly, professional, responsive and easy going. His low-pressure and laid back demeanor serves him well along with his relatable family stories. He is a great guy to work with. I would recommend Zak to anyone looking to buy a car! More
Lowest price enticed My husband and I were getting ready to fill out paperwork to purchase a Pilot at another dealership when Stephanie called me to inquire if I was looki My husband and I were getting ready to fill out paperwork to purchase a Pilot at another dealership when Stephanie called me to inquire if I was looking to trade in my Odyssey (I had filled out a trade in value internet form). We had already been at the other dealership for HOURS talking price, and Micheal Reeves made an offer worth our while to leave where we were to purchase it at Honda of Chantilly. He was true to his word on beating the price as stated when we got there, AND they had the color of vehicle I actually wanted (I was going to settle at other place with very limited on-the-lot options). We were in and out with super friendly service, and the next time we will just start with Honda of Chantilly! Thanks! More
Good Dealership Since I live a hour from their dealership, I called ahead made manager Jabrel Mines a offer on the car I wanted. He countered with a good offer that Since I live a hour from their dealership, I called ahead made manager Jabrel Mines a offer on the car I wanted. He countered with a good offer that I couldn't turn down. So I want to thank him, I couldn't have gotten the car without him. Before going to their dealership, I went to a dealership in Richmond Va., they wouldn't budge on price at all. That car is still there and been there since Christmas. Zak Rhodes was my salesman, Zak is a good salesman. Professional, knowledgeable. He had the car out front when I got there. So thanks again Zak and Jabrel More
Great services from Zak! I loved my car buying experience with Honda of Chantilly. All the staff were friendly and knowledgable and kind. Zak Rhodes was my salesman who did a I loved my car buying experience with Honda of Chantilly. All the staff were friendly and knowledgable and kind. Zak Rhodes was my salesman who did a great job pulling cars for me to try in my price range and desired size. I was impressed by everyone's professionalism and ethics. Thank you Zak and Honda of Chantilly! More
Great Service! I had a good experience at Honda of Chantilly. I requested information online and Jonathan reached out to me and was very helpful. I stopped by at H I had a good experience at Honda of Chantilly. I requested information online and Jonathan reached out to me and was very helpful. I stopped by at Honda on Sunday around noon and drove out with my new car by 2pm. The team there was fantastic, very helpful and provided excellent customer service. -TS More