Honda of Chantilly

Excellent, but not without $$ bumps Zak is a consummate car salesman. Could not be more friendly, knowledgeable, or helpful. 5 stars hands down. All and all over the top exceptional at h Zak is a consummate car salesman. Could not be more friendly, knowledgeable, or helpful. 5 stars hands down. All and all over the top exceptional at his job. Jay took all the time and effort needed to explain everything clearly in black and white detail. His sale of an additional warranty and undermining Honda's basic warranty is a little gray and suspect. Also, He made us sign disturbing backup contract to be put in place if we did not provide DD-214. All and all He's did his job and his follow up is appreciated . Jamal Edmonds was personable, charismatic, and a genuinely a nice guy. But somehow our dealings with him hit a $1500 bump in the sale. According to Jamal the advertised internet sale price, posted on the internet and quoted to us by Zak on the Pilot to get us to come, and factored into the deal we were making, was incorrect. Jamal admitted it was a mistake. It was there mistake but at my $1500 expense. We compromised on $500, he gave me an additional $500 veterans discount but I still paid up $500. Thus in principle, staining the excellence. Their business and his responsibility is to make money. He did his job well. Excellent car, excellent deal, excellent people, with typical glitch. All and all we are happy and satisfied. More

We'd give Zak 6 Stars if we could!! We purchased our 2019 Honda Pilot Elite with Zak's help and couldn't be happier. After chatting with Zak online, he confirmed that he did have the ca We purchased our 2019 Honda Pilot Elite with Zak's help and couldn't be happier. After chatting with Zak online, he confirmed that he did have the car we wanted and that we could stop by anytime to check it out and take it for a test drive. Zak was very personable, not the least bit pushy and he made our car buying experience stress free. We will definitely recommend Zak and Honda of Chantilly to our family and friends! More

Great experience Zak made buying a car easy! He took the time to explain all the features and was not pushy with me. He was very knowledgeable about the car. Zak made buying a car easy! He took the time to explain all the features and was not pushy with me. He was very knowledgeable about the car. More

Friendly Dealership Experience Great service and friendly staff! Originally spoke with Alonso and later got help from Zak. Both of them were very helpful. Definitely will recommend Great service and friendly staff! Originally spoke with Alonso and later got help from Zak. Both of them were very helpful. Definitely will recommend those who are looking to buy a car, More

Great experience the second time we went We had been directed to this dealership through the Costco membership program and were originally matched with Justin Sproles. By the time we go to th We had been directed to this dealership through the Costco membership program and were originally matched with Justin Sproles. By the time we go to the appointment, he was still helping other customers and we were handed off to someone else. That person was extremely unhelpful and seemed to just hate life. We left with a pretty bad taste in our mouth. I really liked the car though (2018 Civic Ex) and decided to go back. So I made an appointment, and when we showed up we were greeted by Zak Rhodes. He made our entire experience a pleasure, knew a ton about the car, told us everything about the Sales process and was just a great person to interact with. Would definitely recommend working with him if you are looking to buy a car! More

2019 Pilot Had a great experience with the purchase of our 2019 pilot. Zak Rhodes was friendly, up front, and helpful. Would definitely recommend them to anyone. Had a great experience with the purchase of our 2019 pilot. Zak Rhodes was friendly, up front, and helpful. Would definitely recommend them to anyone. More

Taken advantage of I went into the Honda Chantilly dealership in May. I picked a car out in the showroom that was marked down (big yellow tag).... took a test drive. I I went into the Honda Chantilly dealership in May. I picked a car out in the showroom that was marked down (big yellow tag).... took a test drive. I sat down with the sakes guy, Justin Sproles, who said my Fico score was lower than it actually was, which it wasn’t (proven), and then he kept insisting that the car price couldn’t be lowered beyond a certain amount (which was $800 more than the yellow mark down price). I asked about why the car had been discounted and he acted like he didn’t he hadn’t heard my question. After all the back and forth he came back to inform me there was 3,700 miles on the car. I asked why, he said one of the managers had taken it home for a few weeks. This was obviously a lie. This cat was a car they used for test drives, which is why there were so many miles on it, and why I discovered a hole in the mat after I got home, chips in the paint Andorra both doors, and the REASON why the car had been marked down considerably. I was overcharged $800.00 and they took advantage of me because I was still recovering from a car accident a few days earlier. I should not have bought my car there. More

Excellent Service Zak Rhodes and Justin Sproles we’re very helpful and super easy to talk to. Zak provided lots of information on the car we were looking at and showed Zak Rhodes and Justin Sproles we’re very helpful and super easy to talk to. Zak provided lots of information on the car we were looking at and showed us the many features the car offered. He made it a lot easier to choose what car we wanted since we were looking at other cars as he gave us pros and cons of each car we looked at. Super nice, charismatic, and helpful would highly recommend going to Zak and/or Justin. More

easy, stressfree, professional, very satisfied Justin Sproles made buying a car from Honda of Chantilly a great experience!! He was very kind, courteous and very knowledgeable! I would go back to Justin Sproles made buying a car from Honda of Chantilly a great experience!! He was very kind, courteous and very knowledgeable! I would go back to him again!! Linda More

Changed my stereotypical car purchase opinion! My purchase at Honda of Chantilly was probably my best experience ever in buying a new car. Everyone was professional and respectful as well as helpf My purchase at Honda of Chantilly was probably my best experience ever in buying a new car. Everyone was professional and respectful as well as helpful. Zak Rhodes walked me through each part of the process. I never felt pressured or rushed. I highly recommend Zak Rhodes and will certainly recommend Honda of Chantilly to anyone seeking a new car purchase. I was working with 5 dealerships between Frederick MD and Winchester VA. Chantilly Honda gave me the best price. I hope this A+ rating will continue for as long as I own my Honda Pilot. I love the vehicle. Still learning all the bells and whistles. Zak took time to give me a tutorial so I know how to work most of the features. Thank you Zak for making this an easy process. Linda Konczal More