Honda of Chantilly

Great experience the second time we went We had been directed to this dealership through the Costco membership program and were originally matched with Justin Sproles. By the time we go to th We had been directed to this dealership through the Costco membership program and were originally matched with Justin Sproles. By the time we go to the appointment, he was still helping other customers and we were handed off to someone else. That person was extremely unhelpful and seemed to just hate life. We left with a pretty bad taste in our mouth. I really liked the car though (2018 Civic Ex) and decided to go back. So I made an appointment, and when we showed up we were greeted by Zak Rhodes. He made our entire experience a pleasure, knew a ton about the car, told us everything about the Sales process and was just a great person to interact with. Would definitely recommend working with him if you are looking to buy a car! More

Taken advantage of I went into the Honda Chantilly dealership in May. I picked a car out in the showroom that was marked down (big yellow tag).... took a test drive. I I went into the Honda Chantilly dealership in May. I picked a car out in the showroom that was marked down (big yellow tag).... took a test drive. I sat down with the sakes guy, Justin Sproles, who said my Fico score was lower than it actually was, which it wasn’t (proven), and then he kept insisting that the car price couldn’t be lowered beyond a certain amount (which was $800 more than the yellow mark down price). I asked about why the car had been discounted and he acted like he didn’t he hadn’t heard my question. After all the back and forth he came back to inform me there was 3,700 miles on the car. I asked why, he said one of the managers had taken it home for a few weeks. This was obviously a lie. This cat was a car they used for test drives, which is why there were so many miles on it, and why I discovered a hole in the mat after I got home, chips in the paint Andorra both doors, and the REASON why the car had been marked down considerably. I was overcharged $800.00 and they took advantage of me because I was still recovering from a car accident a few days earlier. I should not have bought my car there. More

Excellent Service Zak Rhodes and Justin Sproles we’re very helpful and super easy to talk to. Zak provided lots of information on the car we were looking at and showed Zak Rhodes and Justin Sproles we’re very helpful and super easy to talk to. Zak provided lots of information on the car we were looking at and showed us the many features the car offered. He made it a lot easier to choose what car we wanted since we were looking at other cars as he gave us pros and cons of each car we looked at. Super nice, charismatic, and helpful would highly recommend going to Zak and/or Justin. More

easy, stressfree, professional, very satisfied Justin Sproles made buying a car from Honda of Chantilly a great experience!! He was very kind, courteous and very knowledgeable! I would go back to Justin Sproles made buying a car from Honda of Chantilly a great experience!! He was very kind, courteous and very knowledgeable! I would go back to him again!! Linda More

Changed my stereotypical car purchase opinion! My purchase at Honda of Chantilly was probably my best experience ever in buying a new car. Everyone was professional and respectful as well as helpf My purchase at Honda of Chantilly was probably my best experience ever in buying a new car. Everyone was professional and respectful as well as helpful. Zak Rhodes walked me through each part of the process. I never felt pressured or rushed. I highly recommend Zak Rhodes and will certainly recommend Honda of Chantilly to anyone seeking a new car purchase. I was working with 5 dealerships between Frederick MD and Winchester VA. Chantilly Honda gave me the best price. I hope this A+ rating will continue for as long as I own my Honda Pilot. I love the vehicle. Still learning all the bells and whistles. Zak took time to give me a tutorial so I know how to work most of the features. Thank you Zak for making this an easy process. Linda Konczal More

A Great Purchasing Experience I want to share the great purchasing experience I had with Honda of Chantilly. Justin Sproles and his sidekick Rodrigo were awesome! They never pres I want to share the great purchasing experience I had with Honda of Chantilly. Justin Sproles and his sidekick Rodrigo were awesome! They never pressured me to make a decision, instead, they were more than accommodating in highlighting the differences between the vehicles that I was interested in purchasing and extremely knowledgable about the features. Not pressuring me doesn't mean that they forgot about me either. They gave me time to think about the vehicles and followed up with respectful calls. Justin and Rodrigo made my car buying experience a very positive one. I am very happy and satisfied with their services. Jay capped off the purchase by being personable and extremely professional with a touch of humor. From the beginning to the end, they all made the entire experience a very positive one! More

Very friendly staff which made the experience stress free. I have bought a Toyota Highlander from those folks and I was very satisfied with the experience. My sale people were Farah Islam & Ryan Cartee. Those I have bought a Toyota Highlander from those folks and I was very satisfied with the experience. My sale people were Farah Islam & Ryan Cartee. Those Gents were awesome ! and I will come back to deal with them in the future. Ryan was very communicative even though I was negotiating via text messages on a busy Saturday, Once we agreed on a price I went there in person and was welcomed by Farah who was very professional, personal and welcoming. Manager, Give those guys a raise!! More

very unsatisfied with customer service and GM's way of treat Extremely unhappy with buying CRV from here. They are here to rip us!! please don't end up at this dealership, there are several other options. And th Extremely unhappy with buying CRV from here. They are here to rip us!! please don't end up at this dealership, there are several other options. And that GM's attitude--- really !!! He is very unprofessional, rude, and mean to us, may be coz i'm not an native American?? he was very loud to us about pricing, but i still end up buying coz I'm dump... no complains about sales but the person in charge treats you bad with no respect do you even care about other thing? If you are going to look for car don't end up buying from this place, please take your time and look around. there are plenty other dealership who can give you great price and walk out with new car with a big smile but I wasn't just coz I had to deal with this GM!! MY BADLUCK!! More

Fabulous Experience! This was my first car buying endeavor. I was so thankful to work with Justin Sproles. His laid-back approach was not only appreciated, but also kept m This was my first car buying endeavor. I was so thankful to work with Justin Sproles. His laid-back approach was not only appreciated, but also kept me calm during the experience. I walked out that day with not only the car (a trade-in Camry), but also with the license plates ready to go. Thank you, Justin, for making this a ridiculously easy and pleasant trip, and also saving me a trip to the DMV! More

Excellent Price and service Justin is an excellent person to meet up at chantilly Honda dealership. He was extremely helpful and we felt like his friends sitting in to buy a car Justin is an excellent person to meet up at chantilly Honda dealership. He was extremely helpful and we felt like his friends sitting in to buy a car. Awesome !! More