Honda of Chantilly

"MR" Amazing customer service/extremely happy with my new ca Just recently purchased a new vehicle at Honda of Chantilly, from the moment I stepped foot into the showroom, felt the friendly/inviting atmosphere. Just recently purchased a new vehicle at Honda of Chantilly, from the moment I stepped foot into the showroom, felt the friendly/inviting atmosphere. My salesperson, "MR" Michael Reeves assisted me in reaching my goal and made everything very simple including trading-in my gas gussler, GMC Acadia. ?Highly recommend Honda of Chantilly!!!? More

Outstanding experience. Ryan Cartee was superb. Honda of Chantilly lived up to their stellar reputation. Everyone was professional, courteous, and responsive. No pressure environment with the prod Honda of Chantilly lived up to their stellar reputation. Everyone was professional, courteous, and responsive. No pressure environment with the product speaking for itself. Best experience I have had buying a vehicle. More

Zak Rhodes is the best! My sisters and I walked into the Chantilly Honda dealership and we were introduced to Zak Rhodes. Our lucky day! My sisters and I liked his profession My sisters and I walked into the Chantilly Honda dealership and we were introduced to Zak Rhodes. Our lucky day! My sisters and I liked his professionalism and demeanor right away! We took a test drive in the 2018 Civic. Zak patiently explained all the features of the Civic. He was so genuine and knowledgeable, and he really listened and cared about my needs and wants. His honestly and patience made the process of buying a car easy and fun! At age 65, I "came alive" in my brand new 2018 Honda Civic. He was not pushy and went the "extra mile" to help me through the entire car buying process. I have been telling all my friends at work about my great car buying experience, thanks to Zak Rhodes! More

Zak Rhodes - outstanding Consultant! We were looking for a new Odyssey to accommodate our families' needs (we had already visited 4 other dealers), we already had a 2006 Odyssey and loved We were looking for a new Odyssey to accommodate our families' needs (we had already visited 4 other dealers), we already had a 2006 Odyssey and loved it! By the moment we stepped inside the Honda of Chantilly, Jamal greeted us with the warmest smile and introduced Zak Rhodes. Zak was very attentive to all details, connected with us in many levels ensuring we were making a great choice for our family. After few hours, we left the dealer with a brand new car and very happy! We're thankful for Zak, he made our car buying experience very pleasant and stress-free, he is so knowledgeable! Thanks Zak! More

Ryan Cartee - Great Experience Ryan deserves to be the Honda Chantilly Salesman of the Year. From the first time my wife and I met him until we drove off the lot with our new H Ryan deserves to be the Honda Chantilly Salesman of the Year. From the first time my wife and I met him until we drove off the lot with our new Honda, he was superb. No pressure, no hard sell, just strictly the facts and him providing sound candid advice and guiding us to our purchase. Well done Ryan - thanks so much Maureen and Forrest Crain More

Information and helpfulness beyond expectations!!! Since some people don't read the full rating, I will start out with this....if you want to buy a car, work with Stephanie Harp and Zak Rhodes. EXCELL Since some people don't read the full rating, I will start out with this....if you want to buy a car, work with Stephanie Harp and Zak Rhodes. EXCELLENT and Phenomenal experience! My story....I started last week looking at Honda's. I was recommended to get a Honda or a Toyota since I needed a commuter car as well as an SUV. I didn't like the features or feel of the Toyota. I looked at used Honda's...price was high even for used AND the sales rep knew nothing about the car. I had to teach him! Decided to use an online source to open the floodgates of sales people contacting me. UGH. But lo and behold, I found someone that was excellent right off the starting line. Stephanie was very personable and helpful. We made arrangements to meet the next day. She introduced me to Zak! Can I just say WOW! This man knows his cars. How many sales people do you know who take the time to understand EVERYTHING about what they are selling? I understand the other sales reps turn to him also...and he isn't a veteran either like they are (other sales reps, take note!!). That says something about Zak. He cares and wants to help his clients. I didn't realize it until he was showing me the features of my car before I left that the car can drive itself. lol To some degree anyway. Honda technology at its finest!! Scary but cool too!! I also worked with Jay Palani to do allllll the paperwork to buy the car. I felt like I was buying a house again. haha But this is norm so if you want a car, you "deal" with it! :). Jay was very informative also....my past car ownership experience made me realize I needed the extended warranty so Jay was able to explain everything to me very thoroughly. Oh yea, I have to give a shout out to the guys in the service department too...they added my tow hitch for me. Looks great and very professional! I can't wait to use it! :) If you want to buy a Honda and want that family experience....go here and work with Stephanie, Zak and Jay. You will NOT be disappointed! I actually look forward to going back for my first maintenance! This team is awesome! More

Excellent, but not without $$ bumps Zak is a consummate car salesman. Could not be more friendly, knowledgeable, or helpful. 5 stars hands down. All and all over the top exceptional at h Zak is a consummate car salesman. Could not be more friendly, knowledgeable, or helpful. 5 stars hands down. All and all over the top exceptional at his job. Jay took all the time and effort needed to explain everything clearly in black and white detail. His sale of an additional warranty and undermining Honda's basic warranty is a little gray and suspect. Also, He made us sign disturbing backup contract to be put in place if we did not provide DD-214. All and all He's did his job and his follow up is appreciated . Jamal Edmonds was personable, charismatic, and a genuinely a nice guy. But somehow our dealings with him hit a $1500 bump in the sale. According to Jamal the advertised internet sale price, posted on the internet and quoted to us by Zak on the Pilot to get us to come, and factored into the deal we were making, was incorrect. Jamal admitted it was a mistake. It was there mistake but at my $1500 expense. We compromised on $500, he gave me an additional $500 veterans discount but I still paid up $500. Thus in principle, staining the excellence. Their business and his responsibility is to make money. He did his job well. Excellent car, excellent deal, excellent people, with typical glitch. All and all we are happy and satisfied. More

We'd give Zak 6 Stars if we could!! We purchased our 2019 Honda Pilot Elite with Zak's help and couldn't be happier. After chatting with Zak online, he confirmed that he did have the ca We purchased our 2019 Honda Pilot Elite with Zak's help and couldn't be happier. After chatting with Zak online, he confirmed that he did have the car we wanted and that we could stop by anytime to check it out and take it for a test drive. Zak was very personable, not the least bit pushy and he made our car buying experience stress free. We will definitely recommend Zak and Honda of Chantilly to our family and friends! More

Great experience Zak made buying a car easy! He took the time to explain all the features and was not pushy with me. He was very knowledgeable about the car. Zak made buying a car easy! He took the time to explain all the features and was not pushy with me. He was very knowledgeable about the car. More

Friendly Dealership Experience Great service and friendly staff! Originally spoke with Alonso and later got help from Zak. Both of them were very helpful. Definitely will recommend Great service and friendly staff! Originally spoke with Alonso and later got help from Zak. Both of them were very helpful. Definitely will recommend those who are looking to buy a car, More