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Honda of Chantilly
Chantilly, VA
589 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 589 reviews
January 24, 2020
Zero communication and the staff honestly doesn't care Spoke with Jamal Edmunds (GM) after enduring multiple conversations with others and his response left me very unsatisfied. Continued to get "sales" c Spoke with Jamal Edmunds (GM) after enduring multiple conversations with others and his response left me very unsatisfied. Continued to get "sales" calls after asking for them to stop and requested to be removed, which did not happen. Jamal's response: "You gave us your info when you used our service, so now we can call you when we want." More
by hondaofchantillysucks
Employees Worked With
Jamal Edmunds
January 24, 2020
Did not seem interested in selling a car to me! Said they’d be interested in beating the Kelley Blue Book pricing when I was more serious about buying. Don’t go here! they’d be interested in beating the Kelley Blue Book pricing when I was more serious about buying. Don’t go here! More
by chodashalden
Employees Worked With
Brenden Meh
January 17, 2020
AVOID!!!! Quote Low ..Charge HIGH!!! Avoid!! Dont trust Michael at the Service Desk. He will quote low price over the phone and then charge you more when it is time to pay up. Just a crooked Dont trust Michael at the Service Desk. He will quote low price over the phone and then charge you more when it is time to pay up. Just a crooked trick to pull you in to the dealership. The person who handles customer relations...Skky Gersandi also is of no help when you complain. His job is to help his employees...not you. Avoid this dealership. More
by San Man
Employees Worked With
It was Service Desk...not sales
January 10, 2020
Buying made easy by professional sales person Gladys Guerra Gladys Guerra went above and beyond to secure a deal that met our needs for our dream vehicle. We were looking to buy a 2020 Honda Ridgeline RTL-E in Gladys Guerra went above and beyond to secure a deal that met our needs for our dream vehicle. We were looking to buy a 2020 Honda Ridgeline RTL-E in Obsidian Blue. We had contacted several dealerships who had a difficult time locating that exact model. Gladys at Honda of Chantilly was the first to locate one and contact us. We had 2 vehicles to trade in which made the transaction a bit more of a challenge. But Gladys, with the coordination of Sales Manager Rob Ferris, made it happen at something very close to our desired price point. Mike in finance helped us walk through protection plans and competed the usually painful part of car buying as quickly as he could we hope for. We highly recommend Honda of Chantilly and especially sales consultant Gladys Guerra More
by Ridgeline Family
Employees Worked With
Gladys Guerra, Rob Ferris, Mike Chinn
December 30, 2019
Nice and grate rep I went there for leasing Honda Odyssey. I hate to wait and get negotiate back and forth for so many times. This one doesn't have that. Yes, it need so I went there for leasing Honda Odyssey. I hate to wait and get negotiate back and forth for so many times. This one doesn't have that. Yes, it need some back and forth negotiation. Daniel help us to get what we can accept. I don't mind going there to work with him again. This is my first time going there so I don't have any other sale persons contacts. I wish they offer more maintenance for new vehicles like Toyota. More
by maungnyi
Employees Worked With
Daniel Ing
December 19, 2019
Unprofessional and Not trustworthy dealer , try to take advantage of even existing customers. On my Lease end, they try to charge me more than what Honda financing is offered for the buyout, L , try to take advantage of even existing customers. On my Lease end, they try to charge me more than what Honda financing is offered for the buyout, Look for other Honda dealers in the area. More
by Koray E.
Employees Worked With
Sean Walker
December 13, 2019
Great experience! I recently came in to the dealership to have service done on my Accord & I am so pleased with the customer service and patience I received from an ama I recently came in to the dealership to have service done on my Accord & I am so pleased with the customer service and patience I received from an amazing team: Xiomara (sales), Farvez (service advisor), and Jeffrey (service technician). They made my experience stress-free! More
by Niema
Employees Worked With
Farvez Chowdhury, Jeffrey Langston
December 10, 2019
I am very grateful to the staff of Honda Chantilly, they were kind especially the sales manager who helped me and I always look for the best way to help me. Thank you were kind especially the sales manager who helped me and I always look for the best way to help me. Thank you More
by Raul07fr
Employees Worked With
Jessica Grimaldo
November 17, 2019
Excellent, friendly service Richard took the time to come in early and help me out with my purchase. He was very friendly and professional throughout the whole process, and I was Richard took the time to come in early and help me out with my purchase. He was very friendly and professional throughout the whole process, and I was able to head out satisfied without taking up the whole day. When we had a disagreement over the price we worked together to come to a mutually acceptable price. More
by Francis
Employees Worked With
Richard Kern
November 10, 2019
the worst service ever!!! very rude service, they play customer. not a joke, they want me drive out and back in order to get the honda warranty. when I argued why, they said very rude service, they play customer. not a joke, they want me drive out and back in order to get the honda warranty. when I argued why, they said that offer was over. very very bad!!! More
by Jay
Employees Worked With
I don't remeber their names.
