Honda of Burlington

Happy New CRV owners We had a great experience from our initial phone call telling us to 'come on down', being met with the exact car we wanted to look at waiting for us a We had a great experience from our initial phone call telling us to 'come on down', being met with the exact car we wanted to look at waiting for us at the door with a welcome sign on it, Derrek was knowledgeable, honest, and very helpful. We did not get introduced to multiple other people - all of our transaction was handled by Derrek. It is nice to see a dealership give trust and authority to their people. Details were finished up with Marisa - again knowledgeable, forthright and honest. From start to finish - just a class operation. As a senior couple, we truly felt respected and cared for - for all the right reasons! More

Derrick you're the best! I appreciate your help Derrick! You're very professional, you made out transactions very smoothly. Thank you for all your help. I will definitely I appreciate your help Derrick! You're very professional, you made out transactions very smoothly. Thank you for all your help. I will definitely recommend you to my friend who plan to buy a new car. I will hve her look for you, or I will take her there soon. More

Happy Passport Buyer! This has been the most carefree new car buying experience I've ever had. Everyone I dealt with was friendly and patient with all the questions I had This has been the most carefree new car buying experience I've ever had. Everyone I dealt with was friendly and patient with all the questions I had about all aspects of the purchase. They actually work together as a team and bend over backwards to make you feel comfortable every step along the way. More

Great customer service No intimidation or pressure. Sims Honda is fabulously different. They focus on what you want. They are friendly and efficient. Thanks for the great s No intimidation or pressure. Sims Honda is fabulously different. They focus on what you want. They are friendly and efficient. Thanks for the great service! More

Love our new (used) car!! Awesome experience at Sims. Jorge was so helpful, efficient, and straight forward, We couldn’t be happier with the whole process, from financing to ca Awesome experience at Sims. Jorge was so helpful, efficient, and straight forward, We couldn’t be happier with the whole process, from financing to car washes, just easy and accommodating. More

Our new Honda HR-v Derrek was very courteous, friendly, and helpful in answering our questions regarding the new vehicle we were interested in. After going on a test dri Derrek was very courteous, friendly, and helpful in answering our questions regarding the new vehicle we were interested in. After going on a test drive we were quite pleased with how it ran, and all the features it has. We know we will have many questions after we are home and we trust that Derrek will be able to answer them. More

Dax was amazing! I had such an amazing experience! I worked with Dax Moon and he was so down to earth and friendly it made everything so much easier to bare. Buying a I had such an amazing experience! I worked with Dax Moon and he was so down to earth and friendly it made everything so much easier to bare. Buying a car is one of the things I hate most which is why I drove my 15 yr old 280,000 mile car on to their lot. I figured it was time to upgrade. He put me at ease. Not pushy at all. He let me test drive a lot of cars and let me go home and think about it. While test driving my now Jeep he jokingly said if I buy this burnt orange Jeep with poo brown interior he would paint his front door the orange color and take a picture standing next to it in his brown shirt. Poor man had no idea who he was talking to. I LOVE ORANGE! So I am now waiting for my lovely picture. 🧡 Thank you to everyone who made that day so wonderful. I will recommend anyone I know who is car shopping to come see you guys! More

Mike is the best salesman! We have leased 3 Hondas from Mike. He is great - friendly, funny, helpful and knowledgeable. There was no pressure and the deal was smooth and stres We have leased 3 Hondas from Mike. He is great - friendly, funny, helpful and knowledgeable. There was no pressure and the deal was smooth and stress free. We highly recommend Mike to anyone looking to buy or lease a Honda. More

Excellent Customer Service During a rest stop in Walla Walla on a recent road trip, my new Honda Pilot that had less than 4,000 miles on it, had an electronic board system failu During a rest stop in Walla Walla on a recent road trip, my new Honda Pilot that had less than 4,000 miles on it, had an electronic board system failure. The Honda Dealership in Walla Walla was willing to fix my Pilot, however, it was going to take 2 days to get it fixed. I contacted Sims Honda over 300 miles away and in a matter of minutes, Bobby spoke to the manager of the dealership in Walla Walla and arranged for me to get a loaner vehicle. By 10pm on that same night, we were reunited with our group and were able to complete the road trip all together. I had my car back in Mount Vernon within a couple of days after the road trip was over. Again, this was all arranged by Bobby. Bobby made this transaction as easy and stressless as possible. Thank you for caring about your customers. More

2019 Honda CR V EX-L Great customer service from sales to finance. Very friendly. I would definitely recommend Sims Honda. I was able to select my vehicle and communicate Great customer service from sales to finance. Very friendly. I would definitely recommend Sims Honda. I was able to select my vehicle and communicate what I wanted before I ever arrived at the dealership. Once I got there, everything was ready. Took a test drive and signed all paperwork and was out within 2 hours. It was a great experience. More