Honda of Bellingham
Bellingham, WA
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Great! I do not like the entire car buying process. However, this time was way different. Morocco was incredibly knowledgable about the CR-V, from the engi I do not like the entire car buying process. However, this time was way different. Morocco was incredibly knowledgable about the CR-V, from the engine to the navigation system. He made me feel comfortable and answered all of my questions, some even twice. Signing papers with Sam and going over all of the financing was a piece of cake. She made everything simple and didn't try to up sell me on all of the extras. Buying a car at Northwest Honda was hassle and stress free. Thank you! More
Great truck, great salesman, no pressure, and expert advice. Research online convinced us to buy a 2017 Honda Ridgeline. I phoned Northwest Honda in Bellingham and was transferred to Morocco Safouane to find out Research online convinced us to buy a 2017 Honda Ridgeline. I phoned Northwest Honda in Bellingham and was transferred to Morocco Safouane to find out which trucks were in stock and make an appointment for a test drive. When mu wife and I showed up for the test drive we found Morocco able to answer every technical question we had. He also acquainted us with Ridgeline features we did not know about. He exerted no pressure on us to buy or to hurry up or anything else. Without hesitation, Morocco was willing to search for the trim model we wanted at other area dealerships and to bring the truck we sought to his dealership in a couple of days. We bought the truck without actually seeing it because we trusted Morocco to describe it accurately. Since we live on an island served by a ferry boat and trips to the mainland are expensive, Morocco himself delivered the new truck to the ferry terminal so I could walk off the ferry into a new truck to drive. Exceptional service! The last time I bought a truck (a toyota) the salesmen were extremely hostile and resisted selling me a truck they had advertised for a low price in a newspaper, saying it had been sold already. But I found the truck, identified by its published VIN number and refused to leave before they sold me the truck for its advertised price ($11,888 in 1992). It was nearly a war. We don't buy new vehicles frequently. Either the times have changed greatly or else we happened accidentally to wander in to an extraordinary dealership in 2017. My experience at Northwest Honda was entirely pleasant, low pressure, and informative. If the Ridgeline proves to be as good as this dealership, we will have lucked out greatly. Sam Baylasy guided us through paying for the truck and offered us vehicle protection plans. In the plan I wanted there were extreme ambiguities in the contract which angered me. Sam however, with help from Camile Kim, remained calm and eventually smoothed out my concerns so I bought the contract. Again, no pressure, but patient conveyance of information. More
New Car Purchase Go see GAVIN awesome gkvangenes.northwesthonda@eleadtrack.net Purchased a brand new Civic EX-T amazing car I've been to a lot of dealers and NO Go see GAVIN awesome gkvangenes.northwesthonda@eleadtrack.net Purchased a brand new Civic EX-T amazing car I've been to a lot of dealers and NONE compare to Northwest Honda and the level of service I recieved. It's doesn't get much easier than this. He is very professional and knows his cars. And Sam in finance is great the process for financing is super simple. And Paul is Amazing thank you all for a great experience More
Gavin was a big help. I enjoyed having Gavin talk to me about cars. His easy manner made me comfortable. A more aggressive seller may well have driven me away. I felt serve I enjoyed having Gavin talk to me about cars. His easy manner made me comfortable. A more aggressive seller may well have driven me away. I felt served and appreciated by him. Thanks! More
Recall appointment. Brandon was outstanding! He got us in quickly and went out of his way to get the job done quickly and notify us in a timely manner. He was personable Brandon was outstanding! He got us in quickly and went out of his way to get the job done quickly and notify us in a timely manner. He was personable and extremely helpful. More
trade in My husband and I purchased a Honda accord two years ago from Northwest Honda, the experience then was wonderful, when we decided to up grade to someth My husband and I purchased a Honda accord two years ago from Northwest Honda, the experience then was wonderful, when we decided to up grade to something a little larger. I sent an e-mail and what I was looking for and Gaven returned my e-mail with a list of autos in my range. Gaven was patient and kind working with us to try out all the vehicles, we purchased a Honda Pilot. They gave us the best price on our trade in. I absolutely love this Pilot. John and the whole team where fabulous, I will continue to return here and send any one looking for an honest and reliable sales and service Dealership, definitely find it at Northwest Honda Thank you Chrissy Main-Halbrook More
Trustworthy Service Department Had an electrical problem that was hard to diagnose and required more than one visit, although it turned out to be something that was fairly easy to t Had an electrical problem that was hard to diagnose and required more than one visit, although it turned out to be something that was fairly easy to take care of. Because it required a few visits on my part, the "fix" was performed without charge--can't beat that! A loaner car was also offered in case I needed one. More
Great job! I was impressed with both the intake process and picking up my car from your excellent staff at the service window. They were first rate in friendlin I was impressed with both the intake process and picking up my car from your excellent staff at the service window. They were first rate in friendliness and knowing what they were doing. I will use your service people for the span of my lease from Northwest Honda. More
Excellent team at Northwest Honda. My wife and I had a pleasant experience at northwest honda. Bethany Page was the sales person . She was friendly and accommodating and informative an My wife and I had a pleasant experience at northwest honda. Bethany Page was the sales person . She was friendly and accommodating and informative and was a big help as we looked at several vehicles that day.We've also been in for service as we have another car that was purchased there. Yes we are repeat customers,folks. IMHO it cant get mush better than the teams and products at northwest honda. More
Service visit This was my first service visit. The car was taken on time and the service was completed as promised and for the quoted price. Daniel was very nice This was my first service visit. The car was taken on time and the service was completed as promised and for the quoted price. Daniel was very nice and competent. I was impressed. More