Honda of Bellingham
Bellingham, WA
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I wasnt even trying to buy a car My wife and I dropped my 2001 Honda off at Northwest Honda to have the airbags repaired. While we were there we decided to simply look around. Sales My wife and I dropped my 2001 Honda off at Northwest Honda to have the airbags repaired. While we were there we decided to simply look around. Sales consultant Stephen Sturman asked us if we had been helped. I said no, told him that we were just looking around while my car was being fixed. He asked if there was anything specific we were in the market for. I told him what my payment would have to be and that we were eventually hoping to get into a 4x4 that had an extra row of seating. He took a moment to check what was available and showed us the 2009 Honda Pilot that had just came in. There was no pressure. Stephen was concise and to the point. He was never pushy and answered all of our questions. Before I knew it we were driving off the lot in a perfect car for our family. Pending the car exploding, or breaking down, this was a great experience. More
Great experience Salesman was very helpful, answered all of our questions about the vehicle, financing, warrantee etc. and was able to find the car we wanted very quic Salesman was very helpful, answered all of our questions about the vehicle, financing, warrantee etc. and was able to find the car we wanted very quickly. Also had a low pressure sales approach which I appreciated. More
Always a great experience with STEPHANIE We have purchased 3 cars from STEPHANIE, referred another to her recently and are in the process of another referral. We have bought Hondas for years We have purchased 3 cars from STEPHANIE, referred another to her recently and are in the process of another referral. We have bought Hondas for years and never had such a great experience than when we shop with STEPHANIE. We know immediately what the purchase price is, which always beats everyone else, and know before we even get there our trade in value. Everything is always as she quoted. We will never buy anywhere else. More
The car we wanted at the price we wanted. We received the bad news from my wife's mechanic that her 1999 Honda CRV needed a new transmission and the price greatly exceeded the value of the car We received the bad news from my wife's mechanic that her 1999 Honda CRV needed a new transmission and the price greatly exceeded the value of the car. So we contacted Northwest Honda and talked to Bethany Page about what we wanted. They didn't have what we wanted but later the same day the manager, John Clough, contacted us and told us he could get exactly what we wanted by the next day. To make a long story short we were able to negotiate a good price for the new 2017 Honda CRV EX in the exact color my wife wanted and they would even take the old one in trade for a more than fair price. At the dealership we were treated fabulously by Bethany who explained the features of the new car and treated us very well. The whole experience was great without the high pressure tactics one sometimes experiences. I highly recommend Bethany, John, and Sam in Finance. Best of all, my wife is ecstatic with her new car! Thank you Northwest Honda! More
Great cars for sale! I wanted to purchase a used Honda to replace one that had been totaled in an accident last week. Our salesman, Jaye-R listened to what I wanted and sh I wanted to purchase a used Honda to replace one that had been totaled in an accident last week. Our salesman, Jaye-R listened to what I wanted and showed me several possibilities. We took two for test drives and I knew pretty quickly that the second one was the car for me. I was really happy that the process had been so quick and painless. I was prepared to pay cash and drive away. Then the hard sell for added packages began. First with Jaye and then with Sam. No matter how many times I articulated that I would not be buying any of these packages, they kept on pushing. I had chosen my car at noon, but didn't get out of the dealership till after 1:15, having had to sit through the same sales pitch twice! I am very happy with my car and only wish I could have gotten it without all the pushy sales talk. More
Service Department is EXCELLENT! Once again, helpful, fair and courteous. They totally ROCK! Thanks!!! I buy Hondas partly because the service department is so helpful. AND with inter Once again, helpful, fair and courteous. They totally ROCK! Thanks!!! I buy Hondas partly because the service department is so helpful. AND with internet and coffee and paper, what is there NOT to like about the waiting area. More
Very friendly and knowledgeable Stephen Sturman was very approachable and friendly. He was knowledgeable and helpful. Great experience. Sam from the finance department was amazing an Stephen Sturman was very approachable and friendly. He was knowledgeable and helpful. Great experience. Sam from the finance department was amazing and great personality! Everybody there was great. More
Friendly Staff, Good Experience Ross was waiting for us when we arrived and helped us immediately. Through the test drive and the negotiation he was friendly and personable. He eve Ross was waiting for us when we arrived and helped us immediately. Through the test drive and the negotiation he was friendly and personable. He even recommended some restaurants to eat at once we were finished. John negotiated with us on a few items and was courteous through the process. Sam was helpful with financing and gave us options with warranties, GAP protection, etc. We drove from 2 hours away to purchase our vehicle here. There was some minor repair needed before we took possession which took a few days to complete. They ended up delivering the vehicle to our house after the repairs were done. We got a good deal on a quality minivan, had great customer service, and we enjoyed the experience from beginning to end. We'd buy another vehicle here again in the future. More
Excellent Service Darby Monroe has continuously been strait up with me about the service or repair needs for my Van giving me cost and options. She always seems to stay Darby Monroe has continuously been strait up with me about the service or repair needs for my Van giving me cost and options. She always seems to stay cheerful and positive (even when I am having a car budget melt down). Thanks Darby for taking my calls, working with my schedule and keeping my Van running. More
Car buying. Bethany and Camille made this process easy with no intimidation. Friendly and efficient. They worked around my schedule and were mindful of my time wh Bethany and Camille made this process easy with no intimidation. Friendly and efficient. They worked around my schedule and were mindful of my time when I was there. Bethany was able to share the features of the vehicle that works well for mothers with kids and dogs. More