
Honda of Bellingham
Bellingham, WA
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Jeff Eaton- Great Services and Attention to Customer Jeff (Service Advisor) helped me with my Navi updates on my 18 Accord. He has an outstanding customer service skills and willing to go the extra mile Jeff (Service Advisor) helped me with my Navi updates on my 18 Accord. He has an outstanding customer service skills and willing to go the extra mile to make sure that I am completely happy & satisfied with the services on my car. Way to go Jeff and thank you for your assistant. More
Stephanie and Morocco I enjoyed meeting and working with both Stephanie and Morocco-- Both were professional, knowledgeable, savy, and most important of all, they liste I enjoyed meeting and working with both Stephanie and Morocco-- Both were professional, knowledgeable, savy, and most important of all, they listened to me. They made car buying a delightful experience.. Just a great pair of people!!. Morocco was especially wonderful ,with his great sense of humor and his unflappable patience going over basic Honda tech stuff with me.. More
Hassle free We purchased our new car through the internet sales department. The process was simple and straightforward. We appreciated working with Morocco and We purchased our new car through the internet sales department. The process was simple and straightforward. We appreciated working with Morocco and found him courteous and helpful. We appreciated not being rushed and not enduring the hard sell that other dealers used. We'd recommend the trip to Bellingham to work with this dealership. More
Simple, No-Hassle Experience! Thank you so much stephanie Akers and John Cabal (and Sam from financing)! I was so worried to start the car search and purchasing process because the Thank you so much stephanie Akers and John Cabal (and Sam from financing)! I was so worried to start the car search and purchasing process because the experience is typically exhausting, costly, and I feel pressured into purchasing something. Not once did I have any of those feelings when working with Stephanie and John. Stephanie was so easy to talk to as I told her the specific things I wanted in a vehicle and the LONG list of things i did not want. I was extremely picky but she never made me feel like I was being difficult. She made my request feel valid and explained in depth the answers to my questions. She searched cars across the country to find the specific one I was describing. Within a few weeks of beginning the search my DREAM Ford Flex was here! It was slightly higher then what we wanted to spend on a vehicle but it had EVERY feature I wanted plus an extra set of fancy tires. I could see the value in the extras which assured us that the price was fair. I scheduled a time when I could come in to see it. After 90 minutes of pulling up to the dealership I was driving away with my new car! John was super sweet as he escorted myself, my husband, and our 18 month old around the dealership as we went through the buying process. He was the perfect host making sure our experience was pleasant. Sam was knowledgeable and efficient as we financed the new vehicle, traded in my old vehicle, and purchased the extended warranty. Speaking of extended warranty, it was SUCH a reasonable price. We were shocked to hear our payments were barely affected by the ads on. The care and extra attention Nw Honda provides is what makes them a top notch dealership. They generate genuine relationships with their customers that many of us would appreciate! I also loved the fact that they topped the tank off with gas before we left. It’s the little things that go a long way! More
oil change Had my oil changed at 39k, in and out in no time. My tires were checked per my request because there seemed to be a slow leak... turns out I need new Had my oil changed at 39k, in and out in no time. My tires were checked per my request because there seemed to be a slow leak... turns out I need new tires..and an alignment. Instead of just getting it done then I wanted to check around for the best deal on really good tires and warranty. So my husband did the footwork and found out that Honda had the best quality and the best price! Awesome! I need to wait a week to get them on, so they are holding my tires till then, nice! I'll get the alignment done at the same time. Thanks to Andy and Mike for all their help and patience. I didn't get a free car wash this time but they did vacuum the front out, yay! More
Good buying experience Peter's manner and professionalism made buying my Pilot an easy one. He spent many non rushed hours training me on the SUV. Thank You. Peter's manner and professionalism made buying my Pilot an easy one. He spent many non rushed hours training me on the SUV. Thank You. More
Welcomed to the dealership by can I get you a cup of coffee John helped with my last lease. He is knowledgeable of what I wanted and remembered our encounter from three years ago . I appreciated how professiona John helped with my last lease. He is knowledgeable of what I wanted and remembered our encounter from three years ago . I appreciated how professional John is but very approachable. He exceeds to meeting the requests I had about a car. I had some special needs such as a car easier to get into , big enough to be able get my walker in easier. John found the HR-V and it meets all my needs. The deal was made and I was in and out of the dealership with my new car in less than 2 hours . Thank you John and Northwest Honda you are a great dealership to work with, More
Very easy and enjoyable experience. I contacted them through the Costco auto program. Did a bit of research beforehand to decide on various makes and models that I would be interested i I contacted them through the Costco auto program. Did a bit of research beforehand to decide on various makes and models that I would be interested in, and then went in and spent time with Morocco test driving. They had a very nice used CR-V that met my needs, quoted me a price that was in line with the book value for the condition of the car, and we made the deal. None of the unpleasant car-buying negotiation that often happens in these situations. I would recommend them whole heartedly! More
Taken care of Stephanie was great to work with. She answered all of my questions, and gave me her honest opinion when it came to choosing a used car. I felt like I Stephanie was great to work with. She answered all of my questions, and gave me her honest opinion when it came to choosing a used car. I felt like I was a top priority and that really gave me peace of mind! Will be going to NW Honda and Stephanie for all of our future car needs! More
Excellent Experience! Working with "Rudy' was a pleasure as he politely, patiently and knowledgeably answered my many questions, and concerns. As a female, I had some tre Working with "Rudy' was a pleasure as he politely, patiently and knowledgeably answered my many questions, and concerns. As a female, I had some trepidation in shopping for a used car, but my fears were quickly dispelled. I did not feel any pressure to purchase, nor did I feel rushed to make a decision. For a pleasant purchasing experience, I would totally recommend Rudy! More