Honda of Bellingham

Friendly and efficient sales staff made purchase a great exp From the time I heard back from Morocco after submitting my Costco car deal request, we talked on the phone a few times (for me to set up an appointme From the time I heard back from Morocco after submitting my Costco car deal request, we talked on the phone a few times (for me to set up an appointment since I live over an hour away from the dealership). The purchase was handled very professionally by Morocco. Thanks again. More

Easiest, most pain-free car buying experience ever! Morocco was awesome. He contacted me when I requested, honored the fact that I knew exactly what I wanted and it had to be in my budget, and was deli Morocco was awesome. He contacted me when I requested, honored the fact that I knew exactly what I wanted and it had to be in my budget, and was delightful to work with. Steve made the paperwork a breeze and the whole team at NW Honda are simply the best around! More

We are so happy with the service we received. We love our new Honda CRV! Definitely the best experience buying a car! Thank you Morocco! new Honda CRV! Definitely the best experience buying a car! Thank you Morocco! More

Recently, I had to leave my car in the shop for a few hours and the hours turned into 5 days. Ryan kept me informed each day as to what was happening. On the first day, I used the shuttle to get home a hours and the hours turned into 5 days. Ryan kept me informed each day as to what was happening. On the first day, I used the shuttle to get home and eventually I was given a loaner car. I am quite please with the service given and especially pleased with Ryan's update and care shown me. More

Great experience! Rudy is an excellent salesman. He took time to listen to me and in a minimum amount of time and without any pressure we found what I was looking for a Rudy is an excellent salesman. He took time to listen to me and in a minimum amount of time and without any pressure we found what I was looking for and closed the deal. What a positive experience! More

Two cars in one day! Morocco and the internet sales team were a pleasure to work with. He really listened to what we were looking for and not only did we buy that car but Morocco and the internet sales team were a pleasure to work with. He really listened to what we were looking for and not only did we buy that car but we bought a second car because we enjoyed the experience so much. We've gone back twice two ask a few questions, turn in extra keys, and pick up a few things and he's happily made himself available or, if he wasn't there, made sure his partner was expecting us. Highly recommend Morocco and the internet sales team. The dealership overall was a pleasure to work with. We went to three dealerships looking for this specific car/age range and Northwest Honda was by far the most pleasurable to work with. More

New Car - Honda Fit! Morocco was awesome and easy to work with in every manner. He made buying a new car seamless and was super accommodating to my wife and I's schedules Morocco was awesome and easy to work with in every manner. He made buying a new car seamless and was super accommodating to my wife and I's schedules. Friendly, professional and took the time to personalize the sale in getting to know my wife and I. Can't say enough about the experience and the work Morocco and his team are doing at NW Honda. Keep it up and thanks a ton! More

The industry is changing and Northwest Honda is keeping up! For many years the car buying experience has not been a pleasant one. And still can be depending on where you go and who you might coming in contact w For many years the car buying experience has not been a pleasant one. And still can be depending on where you go and who you might coming in contact with. However, industries are changing and becoming more service centered, providing the customer with value and experience first followed by a sale after. Shelby Huston is the perfect example of this change. I arrived at the dealership on a Sunday with an intention to preview used vehicles in preparation to turn in my lease in the next 2 months. I explained my price point, what I needed and how picky I was about color. We test drove a Civic, a model I had not considered before, discussed the options for the year range I was wanting to afford and she did the most amazing thing. She let me leave the dealership that day armed with new knowledge and the assurance my needs were heard, considered, accepted and valued. Little did she know I had spied a brand new yellow Civic out the corner of my eye that day and would go on to think about it all night and the next morning. After work on Monday as I was STILL thinking about the yellow Civic, I went back to Shelby to discuss options for purchase and lease. After some time spent speaking with her and the manager, leasing turned out to be the best option and I walked out that day with the yellow Civic. I couldn’t be happier with the service and care Shelby provided which lead me to purchase/lease my third car from Northwest Honda. Speaking of being a repeat customer, you know a business has done and is doing something right when there are veteran employees such as Sam Baylasy. She has financed all three of my vehicles and continues to be a joy every time we work together. An expert at explaining what could be complicated financial options, severe attention to detail in order to protect the customer experience and a warm smile that would make anyone want to be her best friend. I look forward to continuing my repeat business to ensure I can give back when possible. One last shout out to the woman who makes the service department not just another “thing on the to do list” but an easy and happy experience, Shauna Bundy. Those timely oil changes have not become a great opportunity to see Shauna’s smiling face and have my day lit up with her positivity and expert attention. Keep these ladies around and you’ll have a recipe for success every time! More

New car! It was a pleasure to work with Matt and his supervisor. Matt was so helpful and did everything he could to ensure that we were happy with our deal, a It was a pleasure to work with Matt and his supervisor. Matt was so helpful and did everything he could to ensure that we were happy with our deal, and now I have a wonderful new CRV! I totally recommend this dealership and Matt himself! More

We worked with Mitch and Chris in the service department. They took care of us when our warranty wouldn't. Very satisfied with services received. They took care of us when our warranty wouldn't. Very satisfied with services received. More