Honda of Bellingham

Excellent, courteous service. The staff at Northwest Honda is knowledgeable an courteous and very attentive to customer needs. Repair and service prices are reasonable and the wor The staff at Northwest Honda is knowledgeable an courteous and very attentive to customer needs. Repair and service prices are reasonable and the work is done quickly and efficietly. More

Good, but. . . . Overall, the service was good. It did take much longer that we anticipated, requiring the car to remain there overnight. I kind of expected that the Overall, the service was good. It did take much longer that we anticipated, requiring the car to remain there overnight. I kind of expected that they'd know of that potential, and let us know before we started. The other issue is with Honda. The major maintenance interval on out '04 Pilot was 60,000 miles. Now, for our '14 Pilot, it's 30,000 miles. Seems as though they've dumbed down their design to generate more service revenue. More

Professional, efficient and friendly. Having not worked with Northwest Honda or Gavin before, I was apprehensive of getting the "hard sell". Gavin listened to my concerns and helped me fin Having not worked with Northwest Honda or Gavin before, I was apprehensive of getting the "hard sell". Gavin listened to my concerns and helped me find the right vehicle and model. I highly recommend him. More

Excellent as usual I found Morocco to be delightful to work with. I spent a couple weeks--on line at first and then in person. He did exactly what I asked him to do. I found Morocco to be delightful to work with. I spent a couple weeks--on line at first and then in person. He did exactly what I asked him to do. He treated my wife and I like intelligent human beings who were capable of making our own decisions and did not attempt to pressure us but did provide all the information we were seeking. I would not hesitate to use him again or to recommend him. More

Great buying experience Buying a new car is one of my least favorite activities and Pete made it as good as it gets. He's knowlegable, honest and lets you make an infor Buying a new car is one of my least favorite activities and Pete made it as good as it gets. He's knowlegable, honest and lets you make an informed decision without any extra pressure. I would recommend Pete to everyone. My wife loves her new CRV. More

Personal, professional, excellent service! The experience purchasing my car a year ago was great - never felt like the sales person I was dealing with couldn't make decisions or had to get appr The experience purchasing my car a year ago was great - never felt like the sales person I was dealing with couldn't make decisions or had to get approval. The service this year, oil changes and calling to ask what different icons on my dash meant have all been answered quickly and efficiently. More

Slow and Easy I like Elliot Lorden because he did not come across as a loud and pushy salesman His calmness relaxed me and enabled me enjoy my shopping. I like Elliot Lorden because he did not come across as a loud and pushy salesman His calmness relaxed me and enabled me enjoy my shopping. More

Car shopping done right. Bethany has redefined the car shopping experience and I appreciate her efforts. She applied no pressure to buy but instead offered to educate me on th Bethany has redefined the car shopping experience and I appreciate her efforts. She applied no pressure to buy but instead offered to educate me on the options available and allowed me the time to choose the one that best fits my needs. Her personality is a rare and wonderful gem that any dealership would be lucky to possess. So happy to have been her first sale and I wish her all the success possible. I'll be recommending her skills to all my friends looking for a vehicle. More

First Time Leaser I worked with sales consultant JR. He is really easy to work with and very friendly. He was able to answer all my questions and resolve any of my con I worked with sales consultant JR. He is really easy to work with and very friendly. He was able to answer all my questions and resolve any of my concerns. At first they didn't have the vehicle I initially was going for, but was able to find a vehicle that fits my needs. I will definitely go back to see then again. More

Lack of trust We have a 2014 CRV. We had an oil change and the tech responded when we complained the battery not up to power that there had been a recall. We had We have a 2014 CRV. We had an oil change and the tech responded when we complained the battery not up to power that there had been a recall. We had not been notified of a recall. We brought the car back in to have computer reset to charge the battery. A few days ago we had an oil change. The battery was still low. Tech guy recommended we buy a new battery. The car was still under warranty. We were told that a new appointment needed to be made to have a three hour or so special test run on the battery. After a bit of slightly heated discussion, the battery was replaced under warranty. Now we wonder is the computer charging the battery? By the time we find out will the car no longer be under warranty? We have lost trust with the service counter. Can we believe what they tell us? More