Aventura Honda - Service Center

Your service dept. sales person is a crook! I went to your dealership and was helped by Henry Calero. My air conditioner on my 2017 Civic was cooling on one side but not the other. After sitti I went to your dealership and was helped by Henry Calero. My air conditioner on my 2017 Civic was cooling on one side but not the other. After sitting in your waiting room for 2 hours he told me the compressor was out and had to be replaced. Said it was not covered under warranty and the cost would be close to $1300. Henry said he would order compressor that next morning as it was not in stock. Two days later I contact him and he had never ordered it. Being very upset that he had not done what he told me I looked for another source to repair my car. I was told by another repair shop that there had been a recall on the condenser of the 2017 -2018 Honda Civics. I contact Holman Honda in Sunrise, Fl and ask about the recall and I also looked on line and saw that there was an issue and that Honda was covering all warranties on the Civic even if they were out of the standard warranty because of the issue. I took my car to Holman Honda and they replaced the condenser the same day and charged me $0 dollars. The compressor was fine and only needed the condenser replaced. Well, I believe that says it all! Aventura Honda and the sales person Henry Calero were not telling the truth and was going to take $1300 from me for something not needed and it was covered by Honda! That is nothing more than stealing from me as a customer who was there believing what they told me. I will never recommend them and do not ever trust Henry Calero! This is pure and simple theft!!! More

Excellent service and personalized attention I'm a 10+ yrs customer, i feel very confident when having my car serviced by Sergio at Honda of Aventura. I like the fact that i am treated like an a I'm a 10+ yrs customer, i feel very confident when having my car serviced by Sergio at Honda of Aventura. I like the fact that i am treated like an adult, the issue (if any) after i explain the "symptoms" is explained to me, and discussed, solution agreed and timeline provided. Everything is clean and tidy, specially important in this pandemic times, and coffee still good! Excellent service, nice people, is the "go to" place for the car. More

I was in and out in an hour! I was greeted by Evangelos Deftereos. He was extremely nice and conversational. During this pandemic kind words are very heartfelt and I appreciated it! Well done!! Deftereos. He was extremely nice and conversational. During this pandemic kind words are very heartfelt and I appreciated it! Well done!! More

I have been going to Honda of Aventura for almost 30 years. Sergio is the best! He always greets me with a smile. He is very knowledgeable and is very trustworthy. Thank you for taking such good car years. Sergio is the best! He always greets me with a smile. He is very knowledgeable and is very trustworthy. Thank you for taking such good care of me and my car! More

He was Amazing very nice and highly knowledgeable about what was going on with my car and he was open to finding the right deal what was going on with my car and he was open to finding the right deal More

I've been taking my cars here for over 10 years. Top customer service, no complaints. I'm always kept up to date with my cars' progress. customer service, no complaints. I'm always kept up to date with my cars' progress. More

Honda of Aventura It's always a pleasure to have my lease serviced at Honda of Aventura. The service department is always fast and they complete a full inspection of yo It's always a pleasure to have my lease serviced at Honda of Aventura. The service department is always fast and they complete a full inspection of your vehicle. More

excellent service department fast, and excellent service all over from the porters to the service advisor. Good job service advisor POLO is honest and friendly. i will go back an fast, and excellent service all over from the porters to the service advisor. Good job service advisor POLO is honest and friendly. i will go back and have him take care of me More

Excellent service, fast and reliable. We have been doing the manteinance services for all our vehicles there since 2015 and always we have been satisfied. And we also have bought our last 2 Honda there. the manteinance services for all our vehicles there since 2015 and always we have been satisfied. And we also have bought our last 2 Honda there. More

Very thorough and efficient. I needed to get in and out and that’s what happened. Armando the service advisor explained all the paperwork before he walked me inside to the cashier. I have a scratch on my r and that’s what happened. Armando the service advisor explained all the paperwork before he walked me inside to the cashier. I have a scratch on my rim that I never got it taken care of from the last service where the technician scratched my rim when I got a patch installed. What can we do? They advised me that the service department would buff it out. Is this offer still valid? More