Aventura Honda - Service Center
North Miami Beach, FL
203 Reviews of Aventura Honda - Service Center
Ask for Matthew Thompson he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know th and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff. More
Dealership is fantastic. Our senior sales representative Cary R. Krugly is the most knowledgeable and professional salesperson we have dealt with. We are both committed Honda fans for years. We highly recom Cary R. Krugly is the most knowledgeable and professional salesperson we have dealt with. We are both committed Honda fans for years. We highly recommend this dealership for anyone who is considering buying or leasing a new or used Honda. More
Brought my car in for oil change. Did 25000 miles full inspection. 90 days later battery dead. New battery replaced. 5 months later battery dead. Told me battery wasn’t hooked up correctly. Next day inspection. 90 days later battery dead. New battery replaced. 5 months later battery dead. Told me battery wasn’t hooked up correctly. Next day battery dead again. I won’t go back. More
Was very helpful and knowledgeable. Everything was perfect and could not be better in service or assistance in anything I requested. Thank you Luis Pedraja from Marielena Zelaya. perfect and could not be better in service or assistance in anything I requested. Thank you Luis Pedraja from Marielena Zelaya. More
Update:After insisting to speak to a manager I received Update: After insisting to speak to a manager I received a callback from the general manager who apologized and agreed that communication with the cu Update: After insisting to speak to a manager I received a callback from the general manager who apologized and agreed that communication with the customer is important. Hopefully he recognizes that he has a failure mode in this area. Then I received a call back from the advisor working on my car who also apologized and said that he's been really busy. (In my opinion the is the worst excuse because it means I'm too busy for YOU). Anyway he said he's been waiting for a replacement window and it should be in Monday or Tuesday. (Two weeks for a window seems a little excessive but we'll see what happens. My car has been at their service department for nine days and I can't get a status update. Person who answers sends asks who my advisor and when I tell them they say, "One minute", put me on hold then I'm sent to voicemail. Left messages and they do NOT call back. I have no idea what's going on. DO NOT use this dealer for service. More
I WAS VERY PLEASENTLY SUPRISED WHEN EVERYTHING WENT SO WELL. I WAS DRIVEN HOME AFTER DROP OFF AND PICKED UP WHEN MY CAR SERVICE WAS DONE.THE CAR WAS CLEANED AND THE WORK WAS DONE CORRECTLY. AS A FORMER CA WELL. I WAS DRIVEN HOME AFTER DROP OFF AND PICKED UP WHEN MY CAR SERVICE WAS DONE.THE CAR WAS CLEANED AND THE WORK WAS DONE CORRECTLY. AS A FORMER CAR DEALER I KNOW IT TAKES A LOT OF WORK TO GET EVERYTHING RIGHT AND THIS NEW OWNER HAS DONE HIS WORK. I WILL BE BACK. More
I was very pleased with Sergio's professionalism. He always remembers me when I come in for periodic visits. The mechanics did a great job. My car always runs smoothly after my visits. always remembers me when I come in for periodic visits. The mechanics did a great job. My car always runs smoothly after my visits. More
The attention received at this dealership was excellent. From the very first moment my concerns were addressed satisfactorily by the service person on duty. I'm very satisfied. From the very first moment my concerns were addressed satisfactorily by the service person on duty. I'm very satisfied. More
Having maintenance service at this places a Pleasure. Service Advisor Evanggelos Has great customer service skills. He treats everyone with respect and joy !! He works quickly and, efficiently to provi Service Advisor Evanggelos Has great customer service skills. He treats everyone with respect and joy !! He works quickly and, efficiently to provide prompt service. I recommend that he be celebrated. He is always cheerful and happy to help. More
I went there for a battery problem, they were very nice, excellent attention, very professional and efficients. Thank you guys. Definitely I will come back. excellent attention, very professional and efficients. Thank you guys. Definitely I will come back. More