Honda of Aventura

Great place overall. Robert and Matthew were very helpful and cool. Robert didn’t make me feel pressured at any point during my time there. I feel like he tried to help me however possible throughout helpful and cool. Robert didn’t make me feel pressured at any point during my time there. I feel like he tried to help me however possible throughout the entire process. More

Mathew Thompson completely amended my perception of honda of aventura as well as my experience there. This was my second car purchase as honda of aventura, and I had previously been left with a bad taste in of aventura as well as my experience there. This was my second car purchase as honda of aventura, and I had previously been left with a bad taste in my mouth dealing with the sales manager as he was very brash, arrogant, and condescending all throughout my first visit. Mathew completely rectified the situation and gave me the best customer service I could possibly get. I'm sure some of the managerial staff could certainly learn a thing or two on customer service and dealing with people from Mathew. If it wasn't for the great experience I received from him I would not have been returning there. More

Martin Jamison of Honda of Aventura. Hooked me up with great deal. Ask for him. He keeps it real down to the Penny. Spencer from T-Mobile Store!!! great deal. Ask for him. He keeps it real down to the Penny. Spencer from T-Mobile Store!!! More

I really did like Matthew Thompson. He really was such a great help to me to get financed for the car I wanted. He was an honest, relatable, and professional person. He cares about your time, which is very great help to me to get financed for the car I wanted. He was an honest, relatable, and professional person. He cares about your time, which is very important More

Aventura Honda is the best place to purchase your next vehicle. Customer Service is spectacular. My representative Matthew Thompson was superb. because of the customer service @ this location i can't see vehicle. Customer Service is spectacular. My representative Matthew Thompson was superb. because of the customer service @ this location i can't see myself ever purchasing from anywhere else. thank you for the great experience Aventura Honda. More

Matthew Thompson was so great really helped me get a efficient car that was worked around my budget thanks for the help I would come back anytime! efficient car that was worked around my budget thanks for the help I would come back anytime! More

I am EXTREMELY pleased and satisfied with the service Matthew Thompson provided me. He truly went above and beyond to make me feel comfortable with the decision I was making. He took the time to explain Matthew Thompson provided me. He truly went above and beyond to make me feel comfortable with the decision I was making. He took the time to explain to me everything from payment options to the differences between the vehicles I was interested in, and he helped me arrive at the best option for me. I am very happy with my new lease. Thank you, Matthew! More

I am extremely happy with my recent vehicle purchase. I want to make sure Mathew Thompson is recognized because he provided me with exceptional customer service and he did his best to accommodate me with w want to make sure Mathew Thompson is recognized because he provided me with exceptional customer service and he did his best to accommodate me with what would be best for me accordingly to my situation. Also the insurance was affordable and resolved quickly with the broker which also provided great service. The financial coordinator was amazing as well since he provided me extra benefits and made the transition very smooth and simple. I’m very grateful for everything! More

If not for Matthew Thompson as my salesperson I likely would not be so happy. Matthew is very diligent and follows up and truly makes you feel significant as a buyer would not be so happy. Matthew is very diligent and follows up and truly makes you feel significant as a buyer More

Update:After insisting to speak to a manager I received Update: After insisting to speak to a manager I received a callback from the general manager who apologized and agreed that communication with the cu Update: After insisting to speak to a manager I received a callback from the general manager who apologized and agreed that communication with the customer is important. Hopefully he recognizes that he has a failure mode in this area. Then I received a call back from the advisor working on my car who also apologized and said that he's been really busy. (In my opinion the is the worst excuse because it means I'm too busy for YOU). Anyway he said he's been waiting for a replacement window and it should be in Monday or Tuesday. (Two weeks for a window seems a little excessive but we'll see what happens. My car has been at their service department for nine days and I can't get a status update. Person who answers sends asks who my advisor and when I tell them they say, "One minute", put me on hold then I'm sent to voicemail. Left messages and they do NOT call back. I have no idea what's going on. DO NOT use this dealer for service. More