Honda of Ames - Service Center

Easy scheduling, great service. Friendly and helpful people. I was able to schedule when I needed to, service was thorough and professional. Waiting area was pleasant and coffee was Friendly and helpful people. I was able to schedule when I needed to, service was thorough and professional. Waiting area was pleasant and coffee was appreciated. More

People are friendly service was good and they let me use the People are friendly and helpful, service was good, and they let me use the shuttle van overnight which was extremely poor important for me because my People are friendly and helpful, service was good, and they let me use the shuttle van overnight which was extremely poor important for me because my vehicle didn’t get done in the same day. Thank you very much! More

GOOD SERVICE!! Just needed a check-up before heading north and expecting to expose my heated garage conditioned Honda Fit to overnight COLD and probably snow. Oil w Just needed a check-up before heading north and expecting to expose my heated garage conditioned Honda Fit to overnight COLD and probably snow. Oil was changed and EVERYTHING checked in much less time than I expected. More

Excellent service . Would always return to this dealership for service. Actually repaired an area behind the the glove compartment at no charge. Prompt courteous servi . Would always return to this dealership for service. Actually repaired an area behind the the glove compartment at no charge. Prompt courteous service More

Helpful and nice John was helpful and communicated well during the entire process. Will continue to bring my vehicle to Honda of Ames. They were very helpful and qui John was helpful and communicated well during the entire process. Will continue to bring my vehicle to Honda of Ames. They were very helpful and quick. More

Trustworthy and reliable The Honda service department has been exceptional to work with since we bought our first vehicle with them 6 years ago. Their work and recommendation The Honda service department has been exceptional to work with since we bought our first vehicle with them 6 years ago. Their work and recommendations have always been with our best interest and safety in mind. Due to their exceptional work, we plan to continue purchasing our future vehicles here, as well. More

Air conditioning Service department is great. I find it interesting a 2016 Civic with 26000 miles purchased in late July 2019 has to be brought back less than 6 months Service department is great. I find it interesting a 2016 Civic with 26000 miles purchased in late July 2019 has to be brought back less than 6 months later to replace the air condenser. This is a certified vehicle. Service department took care of the issue as fortunately Honda issued a recall for this particular problem. I’ve been quite obvious in how the sales department uses bait and switch tactics with postings. I am in the showroom waiting for the repair. Both the sales manager and salesman who were my best friends ever when buying the car in late July walked right be me and my wife without even acknowledging my existence on this planet. Service department doesn’t offer a loaner. Had a friend pick us up to go to the mall otherwise would have been there for closer to 3 hours. More

Nicely done I liked the online reservation. Greeted with professionalism. It has a nice waiting area with coffee and soda. The routine service was pretty fast. T I liked the online reservation. Greeted with professionalism. It has a nice waiting area with coffee and soda. The routine service was pretty fast. The area was clean too. More

QUick, easy, friendly. Thoroughly explained all service options and prices. Suggested future considerations. Great friendly service. John Augustine always friendly, honest. Thoroughly explained all service options and prices. Suggested future considerations. Great friendly service. John Augustine always friendly, honest. Knows my wife and I by name. Always a pleasure to do business with the group. More

Oil change & repair of nail in tire I was able to schedule an oil change the same day that I called. Tremendous & friendly service, attention every time I go to Honda of Ames. I was able to schedule an oil change the same day that I called. Tremendous & friendly service, attention every time I go to Honda of Ames. More