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Honda of Ames - Service Center

Ames, IA

4.5
1,135 Reviews

1,135 Reviews of Honda of Ames - Service Center

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January 15, 2020

Excellent service When I called to schedule I would have appreciated a heads-up on 30k checkup needed done as well as oil change I called about. Luckily service people More

by RANDE1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2020

It was our first experience with this dealership. Very friendly and informative. Pleasant atmosphere. Our appointment took even less time than we anticipated! We will definitely return More

by TG_HOWE
Recommend Dealer
Yes
Employees Worked With
John Augustine
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2020

The staff are extremely good, service is on time and they are perfect. Beverages , TV and wifi is available for customers. Amazing bathroom facilities are available More

by IMMASANG42
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2020

Excellent service! At the end of a busy day, I discovered I had a tire that had a slow leak. I stopped in to the dealership, and the John Augustine filled my tire and an More

by DHFALES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2020

Good experience Honda of Ames personnel has always been nice and prompt in getting my car in for whatever service I need. This time it was replacing a brake light. More

by JJS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2020

Great Service! The service department was able to schedule me in on short notice, even during the busy holiday season as I needed to get new tires put in before trav More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2019

Most excellent service! Everyone is always friendly and helpful. Fantastic customer service. If there's a difficult service issue, they will resolve it . We wouldn't take our More

by AUNTWEED
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2019

Not thrilled I bought a 2014 Ram. I bought the48/48 bumper to bumper warranty, only to have issues with the cruise control and find out that they don’t perform tha More

by kschaffer2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerry Hebrink
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2019

CRV check up It’s good and didn’t take very long we forgot the name of the guy whom we talk to but he was very nice and accommodating service so far is very good More

by REBECCA1152
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 27, 2019

Fast and very good customer service Good hearing to customers about service problems and suggesting for any new repairs/fixes with exact price. Quick service and service staff will be r More

by PAVANKUMARPARVATHANENI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Sulliva
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