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Honda of Ames - Service Center

Ames, IA

4.5
1,135 Reviews

1,135 Reviews of Honda of Ames - Service Center

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January 30, 2020

Service at Honda of Ames Always pleasant, courteous, no surprises. They were ready for me when I arrived. Courtesy van was prompt for delivery and return. Took care of everyth More

by WSCHOENENBERGER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can't remember name, but over time all of the service folks are great.
January 30, 2020

Speedy and very friendly service. Was able to give us great advice to make an informed decision. I was able to get on the shuttle and head to work quickly! More

by VINMARGREG
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2020

Battery Problems On the 24th of January I went out to start my Honda Civic and found that the Battery was not enough to start it. I then went over to our CRV and it to More

by HANLONRAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2020

Every service center staff is very enthusiastic and patient to explain any problems about the vehicle。 I hope they are happy in the new year More

by GRACEHUANG20041020
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2020

Vehicle recall for air-bag replacement. This is a very pleasant place to do business. They are not pushy and are very knowledgeable about the vehicles they are selling. If they don't feel More

by NKOGMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayde Klingbeil
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2020

I had a good experience yesterday doing some maintenance in my Ridgeline, the advisor who helped me was very nice and explained to me what needs to be done. They immediately worked on it and when I didn’t e More

by TRISHA.ARIAS.TA
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name ??
January 22, 2020

It was quick process to sign up for the lifetime plan. The service was fast, got my car in 35 minutes. The staff very helpful and overall good customer service. More

by PATELDREW772
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2020

They listened. Lets hope the fix will work. I’ve read about the battery problem the crv has and not sure yet if they found the fix. More

by jmhenn2680
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Sullivan
January 22, 2020

Love my Honda and Love the service! I purchased my first Honda in 2002 from Honda of Ames. I took it to their service department for regular oil changes and any additional maintenance th More

by WFORGEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2020

Tire Repair I visited Honda of Ames for my tire low pressure warning light on. They repaired one tire with high qulity and a decent price. I was surprised the pri More

by LGONG2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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