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Honda of Ames - Service Center

Ames, IA

4.5
1,135 Reviews

1,135 Reviews of Honda of Ames - Service Center

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March 25, 2020

Outstanding Service Great service dept and manager, Mel. Changed oil and then had a couple other fluid changes I needed. They got to my CRV quickly and done while I wai More

by CYELLETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2020

Convenience My Maint Req light was on. I needed an oil change. When I bought my car, I also purchased lifetime oil changes. I don't think I could get a better val More

by JSIEFKEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2020

Quality Easy check in and service. Work performed in an hour. Gentleman at the service desk was very helpful and patient as he showed me how to navigate the P More

by RWCHAPMAN01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 18, 2020

replaced front brakes and calipher, polished headlights Mel Gawley is helpful always, knowledge and understands the problems on our car. Working with him is such a pleasure. Thank you for all you do. More

by SALVAREZ6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mel Gawley and Bill Sullivan
March 10, 2020

Too notch Honda service department because of Mel's genuine caring attitude. I always talk to Mel first. Also, great service from John, Josh and Bill. More

by DOUGMWL
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Wishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Oppenheimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2020

Very nice. I had 75k mile maintenance service for honda accord. Josh was kind and service was fast. My car was ready quickly and Josh explained kindly about the More

by Taehoon Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2020

installation of door guards, body molding, tire rotation Very helpful and courteous. Took time to answer any questions and walked me out to my vehicle. I really appreciated the interest of Austin whenever More

by JEFLICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Oppenheimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2020

Honda Service Service was easy to schedule and came in under the time estimated. Congenial and competent. I’ve bought all my Honda’s here over the years. More

by SHVW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department.
February 25, 2020

Josh from service was very helpful, car drives better than ever, service was very straightforward and easy to understand. Free drinks was a plus! overall great More

by GriffinT
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2020

Had a computer update issue on Friday with my lovely wife's CRV. Service center got us in first thing Saturday and corrected issue and performed 35K maintenance too. (Happy wife; happy life). THANKS! More

by DDJ0
Recommend Dealer
Yes
Employees Worked With
Several in the service department
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