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Honda of Ames - Service Center

Ames, IA

4.5
1,135 Reviews

1,135 Reviews of Honda of Ames - Service Center

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May 02, 2020

Service Dept Excellence Routine oil changes are so much more than just the oil. Check over list is GREAT! Keeps one aware of what may be needed or soon to be needed. It give More

by CYELLETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2020

Quick Fix I was having an issue with a windshield wiper not working, They had it fixed very quickly and with a smile. I really appreciate Honda of Ames Service More

by BRINKBRENDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2020

I .was happy with it. They came to my home, took the car to the service department, serviced it and returned to my residence .Appreciated it so much because the retirement More

by laura.shanks34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2020 -

Honda of Ames responded

Laura, Thanks for taking the time to respond ! We are so glad to be able to assist you and look forward to helping again in the future. Thanks Mike Gougherty General Manager

April 21, 2020

Great job of both guys agreeing to Covid 19 guidelines. In and out in a hurry! Josh also helped me with pairing my new phone! More

by BJROTHS
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2020

Great service Always feel like service department is friendly, fair and thorough. Great at communicating their findings and options available. Prompt and good at More

by hndaluvr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2020

I only have one complaint and that is I wanted touch up and they had to order it and called the next day and said it was there. That causes me another trip. Other than that I am very happy with the servi More

by TLSHOLL63
Recommend Dealer
Yes
Employees Worked With
John Augustine
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2020

I always get great service with a fast turnaround here. Their multi point service checks often find things that need to be done, some that can wait, and some that are just fine and need no attention. More

by JAMESKILMER57
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2020

Great service at a fair price. Friendly personnel that are always helpful but not pushy. I would recommend your dealership to others and will continue to use you for my service needs. More

by JT_JOHNSON120
Recommend Dealer
Yes
Employees Worked With
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2020

The 70th oil change was as good as the first. Josh was helpful and professional in adapting Covid-19 safety procedures. They exercised great care with cleaning door handles and other often touched surfac More

by SHANELOVE518
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2020

I can always count on the great service center. A few weeks ago they even rescued me with a dead battery. Then worked me in to put in a new battery. More

by JUDY.SNYDER
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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