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Honda of Ames - Service Center

Ames, IA

4.5
1,135 Reviews

1,135 Reviews of Honda of Ames - Service Center

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May 25, 2020

Check engine light came on the day after I bought it. The next day it wouldn't start. Then found out it was in an accident. This place exemplifies everything people despise about car dealers. More

by llmoore00700
Recommend Dealer
No
Employees Worked With
Zac Ose
May 22, 2020

Mel and his team make this dealership what it is! You treat them right you in return get treated right. I have been a customer since Honda of Ames was in the Wards building. I have seen a lot of peopl More

by Steven R Alt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy, Dan and I'm sure some others where I know the face but not the name, sorry
May 21, 2020

We always receive professional and excellent service from Mel and his staff. They keep us posted on the status of our service and give a thorough explanation of what they completed. More

by JOHNHSTITES
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020

No pressure, from what I can see, quality service department. Good selection of new and used cars. Brought one car in for warranty work and ended up buying a nice little used car. More

by ELJTH73
Recommend Dealer
Yes
Employees Worked With
Wayde Klingbeil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
May 19, 2020

They fit into their schedule quickly and performed the work timely. Actual cost was lower than the estimate and staff were very courteous and professional. More

by JR
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020

As always, they have quick and friendly service. I love my Honda and would never think about driving another brand. Thank you Mel and staff! More

by jippi57
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020

Oil change time Called and made my appoint that worked for me which were reasonable times options and when I drove up I was promptly taken care of and was all done in More

by TJOHNSON31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020

Came in for an oil change I have had my car serviced there several times and they have always done great service. Friendly and polite. Was done in a timely manner. Thank you More

by KMEBBOND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020

Service Department takes good care of you! From the moment I walked in, Bill S. took good care of me and our vehicle. Very pleasant to work with and accommodating. Bill called me when the veh More

by Rimer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Sullivan
May 04, 2020

Great dealer I bought my car at this dealer. The buying process went well. My salesperson asked the proper questions to make sure I picked the appropriate car. I'v More

by DUDLEYLAYWICKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hebrink
5.0
This rating includes all reviews, with more weight given to recent reviews.
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