Honda of Ames - Service Center

Love Mel's leadership and the service provided by the entire team! Most important advice I can give is not to take customers for granted and become complacent. Keep up the great work. entire team! Most important advice I can give is not to take customers for granted and become complacent. Keep up the great work. More

As always great service and right on time . The waiting area is nice and has plenty of seating. The service advisor always keeps me informed. area is nice and has plenty of seating. The service advisor always keeps me informed. More

Great service! Fair prices. The online scheduling could use some work. Easier to call in. Everyone wore masks and kept their distance. Would definitely recommend! use some work. Easier to call in. Everyone wore masks and kept their distance. Would definitely recommend! More

Good servicedepartment. Did the work I requested. Took a little longer than I expected,but thats OK. Price was OK except oil change seemed a little pricey. Overall I am satisfied with the work. a little longer than I expected,but thats OK. Price was OK except oil change seemed a little pricey. Overall I am satisfied with the work. More

The service was prompt, courteous, and well done. Thanks to the service team for their friendly and efficient service. Mel kept me informed during the service. Thanks to the service team for their friendly and efficient service. Mel kept me informed during the service. More

Thanks. Always prompt, courteous, and professional. Comfortable seating area. Efforts were made to keep everyone safe from covid-19 exposure. Masks were worn and 6 foot distances attempted. Much appr Comfortable seating area. Efforts were made to keep everyone safe from covid-19 exposure. Masks were worn and 6 foot distances attempted. Much appreciated. More

Mel and the service team took good care of my pilot, much appreciate the good work! They were great about answering questions that I had as well. appreciate the good work! They were great about answering questions that I had as well. More

I have difficulty walking and on an extremely hot day I was having an oil change the service manager had the service tech to bring the vehicle directly to me rather having me walk out to the lot to get it was having an oil change the service manager had the service tech to bring the vehicle directly to me rather having me walk out to the lot to get it. More

I didn't completely understand the description of what needed to be repaired, but it was repaired at no charge, a surprise, so I didn't press the issue. needed to be repaired, but it was repaired at no charge, a surprise, so I didn't press the issue. More

Great friendly service. Great to work with in resolving issues whether in purchasing a vehicle or do maintenance. Treat you like a person. Reasonably priced. Luke and Mike were great to work with.. Me issues whether in purchasing a vehicle or do maintenance. Treat you like a person. Reasonably priced. Luke and Mike were great to work with.. Mel in service is very knowledgeable. More