Back

Honda of Ames - Service Center

Ames, IA

4.5
1,135 Reviews

1,135 Reviews of Honda of Ames - Service Center

Sort by
December 25, 2020

The staff has always been friendly and informative. Upfront on cost of various maintenance jobs. They call when vehicle is ready to pick up. Very pleased with my experience. More

by TSTRUDTHOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2020

Jeff and Josh were awesome, as they always are. There were very clear and precise with the explanations. I would definitely recommend Honda of Ames. More

by GMGORMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2020

Always courteous and straight to business. No complaints. You need to change this feed back textbox so that there is no minimum number of words required. I said what I had to say in 8 words. N More

by C.MCLEOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2020

Awesome service as always! Friendly, competent employees. Covid precautions being practiced by all. Comfortable waiting area. Routine service work explained and completed in a timely manner. More

by MOO_CALF82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2020

Always happy with the service at Honda of Ames, very efficient and the service reps are great. They always explain what they are doing and take the time to answer questions. More

by AGILEBXR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2020

We obtained an oil change and wheel rotation. Our scheduled time was 2:30 and they got us right in. The service department was great-as usual, especially Mel👍 Car was finished very quickly and we More

by BDVANCE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2020

We had a starting problem with our Honda CRV. I called the 800 number for the Ames< Iowa dealership and talked with Jonathon in service. We arranged a time and drove into the dealership, we live 60 miles More

by New SRV owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon in service
December 12, 2020

it was great to have someone pick up and drop off my car for servicing. They called when they were outside, so did not have to come in contact with anyone.They left a new car to drive, which was great--I wa More

by AMFIORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke
December 11, 2020

1st time that I was disappointed in the experience, I have been using this dealership for over 20 yes Service time was longer than normal for oil change and tire rotation. I saw 2 different potential c More

by DUDEMOLLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2020 -

Honda of Ames responded

Hello! Thank you for being our customer for 20 years ! We certainly count on repeat business so of course we want to keep you satisfied for years to come ! Sorry we did not get a chance to say hello .Was not intentional I promise ! Thanks for taking the time to respond. Look for to seeing you again ! My direct line is 515-817-0815 if you would like to chat . Thanks, Mike Gougherty General Manager

December 10, 2020

Brought my Honda CRV 2014 for a winter check and oil change. Excellent experience, as usual. Very happy with fast and reliable service. Will keep coming here. More

by PROZOROV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
79
...