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Honda of Ames - Service Center

Ames, IA

4.5
1,135 Reviews

1,135 Reviews of Honda of Ames - Service Center

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February 02, 2021

Great first service experience at Honda Of Ames. Service was as expected and speedy. Jerry in sales helped with a lingering question on setup of apple car play. Thats the only issue with our new CRV, purc More

by rdunek99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hebrink
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2021

I have used your service department ever since I bought the car from you. Good service has been provided and the car keeps going. I have had offers to buy it. More

by DWMEEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2021

Honda of Ames is do appreciated. They are efficient, professional, kind, considerate. They answer my questions and take the time to discuss my questions. Thank you More

by honda crv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2021

No pressure to buy any of the services that were needed. Just laid out the facts and let me decide. Jeff is always friendly providing great service! More

by SKSLECHTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2021

Great service. I have purchased all of my Honda Accords from this dealership since 1989 primarily because of the great service I receive from Mel and others in the service department. Usually trade when I More

by JOANP0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2021

Great Service I would never forget. I was inspired by kind staffs and their social distancing during this pandemic. Thank you for your service. G More

by Gyu Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2021

We've now purchased 2 new Honda Odyssey vans from Honda of Ames and highly recommend them to our friends that are searching. The service department proactively called to let us know about some needed recal More

by CYCLONEFOOTBALL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2021

Speedy, friendly, and efficient as usual. It is a pleasant environment and people are all very professional but personable. It is nice to have a service Dept you can trust. More

by AMFIORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2021

Service was prompt and courteous - remains to be seen if results were positive. Car had ran down the battery twice in two weeks, service seemed to think I had left the lights on - which was not the case, I More

by HARRY.WAGONER
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2021

I've been with Honda of Ames for at least 20 years and the quality of personal care by Jonathan and Josh is great. I never worry that the job won't be done right. More

by y3s2god
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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