Honda of Ames - Service Center

They called to notify me of a recall of my Accord, made an appointment to check the drive shafts and then replaced the drive shafts in about an hour and a half without charge.. This is the way a recall sho an appointment to check the drive shafts and then replaced the drive shafts in about an hour and a half without charge.. This is the way a recall should be handled. More

Great service! Service manager was very helpful with all of my questions. Would recommend to a friend. I am really excited about my new vehicle! of my questions. Would recommend to a friend. I am really excited about my new vehicle! More

Friendly service personnel clean showroom and bathroom, better than average service at a fair price. They have always been willing to work with the customer. I want a particular type of snow tires for my c better than average service at a fair price. They have always been willing to work with the customer. I want a particular type of snow tires for my car they are more than willing to go out and find them and get them for me and rotate the tires for the life of the tires. More

The service department is always helpful when we have routine maintenance or a problem with our vehicle. I trust they’ll do a good job and a fair price. routine maintenance or a problem with our vehicle. I trust they’ll do a good job and a fair price. More

Not very knowledgeable responses to questions I had. Thankful that I have other mechanic resources in town that I can ask for advice in such situations. Service person had same "sales speak" that I've Thankful that I have other mechanic resources in town that I can ask for advice in such situations. Service person had same "sales speak" that I've experienced from a salesperson at this dealership in the past. Also, the diagnosis charge of $86 was not applied to the repair bill like other shops I've dealt with in the past. Ouch! This was a VERY EXPENSIVE spark plug change. Not likely to return. More

Never been to this dealership but I have always gotten my oil changed by a Honda dealer in Omaha. Fast and easy place to get my oil changed, and the staff was real friendly to a new customer. oil changed by a Honda dealer in Omaha. Fast and easy place to get my oil changed, and the staff was real friendly to a new customer. More

I appreciate the professional and fast service. It was nice to be able to drop off my car the night before and to have it ready the next day. The communication throughout was great. nice to be able to drop off my car the night before and to have it ready the next day. The communication throughout was great. More

came in for windshield molding issue and Mel was very helpful and made arrangement for replacement. When dropped off thought might take over and hour but they were done in far less which was great. helpful and made arrangement for replacement. When dropped off thought might take over and hour but they were done in far less which was great. More

Jeff did a great job getting my car in and getting back to me with the estimate. He also helped with arrangements for some transportation. His help was appreciated and I will definitely come back to see hi to me with the estimate. He also helped with arrangements for some transportation. His help was appreciated and I will definitely come back to see him when I have car issues or maintenance in the future. More

The work was done on time and done well. The service advisor was very friendly and did a great job. The car was done on time. advisor was very friendly and did a great job. The car was done on time. More