Honda of Ames - Service Center

This dealer had my car for four days and when I checked on it expecting it to be done they said they can’t figure out what’s wrong with it. They called me the first day saying they would need to charge a l on it expecting it to be done they said they can’t figure out what’s wrong with it. They called me the first day saying they would need to charge a little bit more money because they could not identify the reason the check engine light was coming on. I needed the car by the end of the week so I had to I pick it up that day and I was still charged a diagnostic fee even though the car was not repaired. The service staff was professional.....disappointing they did not finish the job. More

Great customer service. We actually had an issue with our car but it was resolved quickly and they followed up to make sure everything was okay several times. We will be back to this dealership. car but it was resolved quickly and they followed up to make sure everything was okay several times. We will be back to this dealership. More

Friendly, trustworthy service. Worked with my schedule. Explained well what was done and about the tire rotation and life of tires. Was easy to work with. Explained well what was done and about the tire rotation and life of tires. Was easy to work with. More

Very fast service, was happy with service person. Sorry I don’t know his name. Everyone I met was very help full. I don’t have anything else to say. don’t know his name. Everyone I met was very help full. I don’t have anything else to say. More

Good service . They do a good job! Been their customer for over 20 years. Nothing to complain about. The workers are ,undoubtedly, qualified to do what needs to bedone. for over 20 years. Nothing to complain about. The workers are ,undoubtedly, qualified to do what needs to bedone. More

always pleased with the excellent work and customer service. my car is always in and out quickly regardless of the type of work done on the vehicle. service. my car is always in and out quickly regardless of the type of work done on the vehicle. More

Friendly staff. Greeted me promptly when I drove up. Came in for an oil change and recall work. They got me in and out quickly. Came in for an oil change and recall work. They got me in and out quickly. More

I was very pleased with this appointment. I had an 8:00 oil change appointment, it was all completed in a little over 30 minutes. I was surprised and pleased at how quickly it was completed. oil change appointment, it was all completed in a little over 30 minutes. I was surprised and pleased at how quickly it was completed. More

I’m pretty disappointed with this service department.... My son brought his car in for one thing and they ended up fixing something else. I live in Texas they fixed the car first and afterwa department.... My son brought his car in for one thing and they ended up fixing something else. I live in Texas they fixed the car first and afterwards call me for payment. Neveragain More

The service is fast and easy to book. You just drive up and the door opens automatically. There is water and soda for customers waiting. They take care of you! and the door opens automatically. There is water and soda for customers waiting. They take care of you! More