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Honda of Ames - Service Center

Ames, IA

4.5
1,135 Reviews

1,135 Reviews of Honda of Ames - Service Center

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May 26, 2021

I appreciate the Honda service center, they took great care of our needs. I bought a used GMC 2014 from Ames dealership and a month later found out there was no no oil in my car and it was running terribl More

by tonia.grady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristan Fangos
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021

We appreciate the time and attention to detail when having our car serviced. We appreciate that we were called when the work was complete and that it was completed ahead of the time promised. Thanks! More

by caryl1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021

Getting my Honda services was quick and to the point. No wait time to get the car set up and no wait time after the car was completed in about one hour. More

by TRSMITH0
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021

Recall appointment on time and work performed quicker than promised! Jonathon polite, attentive and knowledgeable about the recall! Recall explanation was clear and reasonable! Good job👍 More

by GERLE7985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021

Thank you for the service. It was past due because of Covid-19 restrictions, so I was pleased to be able to get an appointment, have both a routine oil change and a front passenger headlight replaced. As More

by MPRIOR_MILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021

There was some miscommunication about the diagnostics they were running and not running to find an emissions problem. However, whatever was done successfully located the problem and the car has been fin More

by RAVERGRANDS6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2021

My Honda just quit working late in the afternoon and I had it towed to the dealership. They got right on it to repair it and I drove it home the next evening. Didpite the lack of availability parts due to More

by BERT1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021

Prompt and Dependable service Communication is great. Price came in $100 under estimate for repair Highly Recommend Would not go anywhere else for service Trustworthy More

by CYELLETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021

I came to Honda to just get an oil change and a recall taken care of on my 2010 Fit. After hearing Jerry say to a customer that 2020 was the last year Honda was making Fits, I about croaked - I love my Fi More

by HASSTEDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hebrink
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021

Jonathan my service advisor and the technician did a great job getting my fuel injectors replaced on my Ridgeline under Honda's extended warranty and back on the road quickly! More

by GTolly82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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