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Honda of Ames - Service Center

Ames, IA

4.5
1,135 Reviews

1,135 Reviews of Honda of Ames - Service Center

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June 16, 2021

The car was delivered about 20-25 minutes after the time I was told. Otherwise the work was done well so far as I can tell. More

by tpCRV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2021

I worked with the Honda side, and they were great!!! Both Service and sales were very helpful, friendly, and knowledgable. Service was excellent!! True over the last 45 years and still true today. More

by LAWILSON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tristan Fangos, JERRY Hebrink, Wayde Klingbeil, Melvin Gawley, J.Edgar Potter, Eric Potter
June 16, 2021

As usual, everything went as well as I expected. Everyone I had contact with were professional and friendly. I was told how long the service was expected to take and the time taken was just as promised. More

by SANDREWS9009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2021

Jeff Searcy, Mel Gawley and the boys did it again, great service and an overall great experience. Eric did a great job on the inspection More

by BrandonKelty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Cherveny
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2021

Way way over priced - $850 to replace a side mirror. The parts should have been less expensive. When looking on the Honda parts sight the parts are less expensive. Disappointed. More

by KTIGGES15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
J.Edgar Potter
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2021

Has a recall on fuel pump. ( 2019 CRV ) Got letter on a Monday and called Honda of Ames. They scheduled the appointment for Thursday and gave me my time slot too. Took about one hour and 15 minutes to comp More

by turfcat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.Edgar Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2021

Made an appointment to get the 100,000 mile tune-up. They were up front with the price and professional. Had the car ready to go earlier than planned. Great customer service. More

by JANEBLARKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.Edgar Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2021

I was trying to leave town and my low tire pressure light came on. I stopped at the Honda dealer and was told I had a big nail in my tire. The service department was very busy but they worked me in and fixed More

by MWHEELO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John ?
June 02, 2021

A great dealership!! Yesterday was our 4th Honda!! Everyone is helpful and very friendly!! Thank you Daniel . You are a great young man very happy with your service!! More

by Jane Stork
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Woodward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021

Very smooth transaction from dropping vehicle off to being notified of when to pick it up for service work. During vehicle inspection, the tech found the front brake pads were wearing, received a call More

by Cubs Win!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
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