Honda of Ames - Service Center

Cam was an absolutely lovely gentleman to work with. I loved my experience with him. He was clear, considerate, and worked to get me the best option for me. I loved my experience with him. He was clear, considerate, and worked to get me the best option for me. More

It's very clean, service departments are very well ran. Sales departments I don't know much about, its been awhile since we've bought a vehicle. Sales departments I don't know much about, its been awhile since we've bought a vehicle. More

Good place for newer car service, less so for older models. Although they did the requested service, they forgot to inflate the tires eventhough I requested they check the air too. After their service models. Although they did the requested service, they forgot to inflate the tires eventhough I requested they check the air too. After their service the car was not driving well and I had to fill up the tires myself at a gas station More

The service was good and they completed everything I asked for. However, my license plate was stolen on their lot. They told me mine was the third one recently and they haven't bothered to put up a fenc asked for. However, my license plate was stolen on their lot. They told me mine was the third one recently and they haven't bothered to put up a fence or cameras to keep clients cars safe. More

Two visits and $500 to diagnose an AC issue. Still having problems so we took it to a local shop and they diagnosed it right away. I was assured that we were under warranty with Honda but didn't Still having problems so we took it to a local shop and they diagnosed it right away. I was assured that we were under warranty with Honda but didn't trust them to get it right on the third trip. It confirmed my previous experience with dealerships - too expensive and not thorough. More

Fast service Excellent communication Comfortable waiting area Clean restrooms Nearby places to eat or shop Sales people pleasant and easy going waiting area Clean restrooms Nearby places to eat or shop Sales people pleasant and easy going More

Great service, great employees who are very polite and keep you notified about what is going on. keep you notified about what is going on. More

They were friendly, but didn’t catch that my battery was bad. And I am a little bummed that, though it might’ve been me who left the sunroof open when I dropped my car off, it sat for several days and then bad. And I am a little bummed that, though it might’ve been me who left the sunroof open when I dropped my car off, it sat for several days and then got a lot of rain in it. Maybe when a car gets dropped off on their lot, they could check that windows and sunroofs are closed if it’s going to sit for a few days? More

Very satisfied. Cabin filters, windshield wipers and tires checked without automatically telling me they needed replaced. No pressure. Cabin filters, windshield wipers and tires checked without automatically telling me they needed replaced. No pressure. More

Always professional and HONEST! !! Highly recommend! I have worked with numerous service representatives the last being Alex and all were great! !! Highly recommend! I have worked with numerous service representatives the last being Alex and all were great! More