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Honda of Ames - Service Center

Ames, IA

4.5
1,135 Reviews

1,135 Reviews of Honda of Ames - Service Center

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August 25, 2021

$91 for a lab oil change and tire rotation is too much. Especially when it doesn’t even include a car wash. I’ll look elsewhere next time. More

by Wally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ballard
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2021

Disappointed they would not lock my keys in the car and left it sitting in front on their lot. Seems like this should be a normal request. More

by Roy
Recommend Dealer
No
Employees Worked With
Not sure
Sep 17, 2021 -

Honda of Ames responded

Roy, Actually this is a normal request . Could you please call me so we can discuss. My direct line is 515-817-0815 Sincerely, Mike Gougherty General Manager

August 20, 2021

I am and have been very pleased with the service dept. at Ames Honda! They are fast friendly and honest! Great service every time I go there! More

by RoadKing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristan Fangos
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2021

Great, efficient service. Mel in service is the best - very pleasant and professional! That’s all, that’s all, that’s all, that’s all. More

by JSTORK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2021

Didn’t realize I had a recall and was informed about this through the service salesman. Always have worked with me on appointment times. Great place More

by Cvell86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2021

Had to leave for service and found the service light come back right after I collected my car and driving it less than a mile. Second time I have it back they were supposed(atleast told me they were planning More

by Sathya
Recommend Dealer
No
Employees Worked With
Jeff Searcy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Honda of Ames responded

Sathya, So sorry that this was a bad experience for you. We do take pride on having excellent service so I would rally like to discuss this with you. My direct line is 515-817-0815 Thanks, Mike Gougherty General Manager

August 18, 2021

Service is always completed within a timely manner. Staff is friendly and seems to genuinely care about the service performed on the vehicle. They let me know what services I should expect to get done during More

by Alma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2021

Was very pleased with the service. And I was in and out of there in an hour and back on the road. VERY PLEASED!!!!!! Would recommend this business More

by deb.collins48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
August 17, 2021

The Honda Service Department is top notch! The guys explain everything clearly and professionally. I trust their expertise. Not only that, they are a kind and caring group! More

by JANEHAN50640
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2021

Great service. In and out in an hr. Friendly, courteous staff. Wish there was a coffee machine how ever. My car service of choice for Ames area. More

by jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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