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Honda of Ames - Service Center

Ames, IA

4.5
1,135 Reviews

1,135 Reviews of Honda of Ames - Service Center

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September 01, 2021

Great customer service, good time frame, that Jonathan guy is cool too techs seem knowledgeable parts guys fast and smart all around great experience at this dealership More

by JONATHANBALLARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Jenkins-Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Cakerice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Cherveny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2021

I bought my vehicle there. Honda of Ames has always treated me well. I trust you and drive from Grimes to Ames for my service work. More

by MEINECKE1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2021

The service dept is always friendly, and the work done is very good. Always a very good experience working with them. Been going there for 9 years. More

by BBALDUF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2021

Everyone was helpful. Overall a very easy and smooth process with no surprises when it comes to paying the bill. Definitely would recommend to anyone. More

by Cory Hansen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2021

In and out quickly with a comfortable waiting area. Very thorough and thoughtful people! First time ever in the store and was treated like I buy cars every couple of years More

by EARLDTAYLOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2021

When arrived, they told me my appointment was at 2 instead of 4 after they said they were full. They got me in after he talked with the techs More

by smithcody1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Augustine
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2021

Honda of Ames is the closest dealership/service center to where I live, approximately a 42 mile drive. I made my appointment over the phone and the service representative made the process easy and answered a More

by LIPARIDAVID
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2021

They did good work but did not order the parts when I called for appointment - so I had to come in twice. It would also have been nice if they had a shuttle working so we did not have to wait there while More

by LPAXSON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ballard
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2021

I renewed my key battery and made the oil change. I got a nice and fast service as before. I like the Honda service in Ames. More

by y27h
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2021

melvin gawley is an exceptional service center manager. I had some concerns about my honda and he was very concerned about my issues and they were resolved More

by BOB.STEBEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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