1,135 Reviews of Honda of Ames - Service Center
Service is decent but the price of an oul change went from a reasonable $40 to nearly $65 … won’t be coming back for that from a reasonable $40 to nearly $65 … won’t be coming back for that More
The whole crew at Honda of Ames are top notch! I couldn’t ask for more… they put you and your vehicle first. Thanks guys! ask for more… they put you and your vehicle first. Thanks guys! More
They have the best service department of any car dealership I have ever gone to. I am 76 so I have dealt with other service departments. Mel is the best as he knows what he is doing and has excellen dealership I have ever gone to. I am 76 so I have dealt with other service departments. Mel is the best as he knows what he is doing and has excellent service. Jeff is who I also worked with and he was great also. This is the only place I would take my car to have work done on it as they do not do things that do not need to be done. More
Very curtious and respectable staff every time I come in. Me and wife bought our 2019 honda Odyssey from honda of ames and the service team has been nothing short of excellent every time we have our van serv Me and wife bought our 2019 honda Odyssey from honda of ames and the service team has been nothing short of excellent every time we have our van serviced. More
Even after moving from Iowa, we choose to get our car serviced here when we travel back. They are flexible with scheduling, and provide great customer service. serviced here when we travel back. They are flexible with scheduling, and provide great customer service. More
Usually I’m quite pleased with this dealership, but not this service visit. If I request for something to be done for my vehicle, then they should do it. When I made my appointment, I requested an oil ch this service visit. If I request for something to be done for my vehicle, then they should do it. When I made my appointment, I requested an oil change and tire rotation. When I arrived, I requested an oil change and a tire rotation. When I check out, the employee tells me that they didn’t rotate the tires because the front ones had better treads. He also noticed that he charged me for the tire rotation and had to redo the paperwork. When I looked at the paperwork, the service employee rated the tires as equal. More
I have always had great customer service at this honda. Mel is fantastic, along with all others i come in contact with. You should be proud of this dealership. Mel is fantastic, along with all others i come in contact with. You should be proud of this dealership. More
Technicians and service advisors both have a good understanding that my car is, well, cursed and they have taken great care of my car despite the fact that it has so many bizzare issues. I have taken understanding that my car is, well, cursed and they have taken great care of my car despite the fact that it has so many bizzare issues. I have taken it to a few other dealerships but this one is the only one that takes the time to actually figure out what is wrong. More
All personnel were very friendly and accommodating. I was told that my service would take about an hour, and that was right on the dot! told that my service would take about an hour, and that was right on the dot! More
I always received excellent customer service. The employees there are very knowledgeable and willing to help. They always have a positive attitude and I never had a bad experience there. employees there are very knowledgeable and willing to help. They always have a positive attitude and I never had a bad experience there. More