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Honda of Ames - Service Center

Ames, IA

4.5
1,135 Reviews

1,135 Reviews of Honda of Ames - Service Center

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September 30, 2021

The service was exceptionally slow, over two hours for two tires and an oil change More

by tpCRV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ballard
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2021

Jonathon actually listened to the situation and didn't try to second guess me or question my decisions. More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2021

Even with just an oil change, they check the car over thoroughly. No comp l aints at all. More

by DWJOLLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2021

Service was wonderful and they checked things for me so I know what to expect on my next trip. Cost of $69.50 for oil change was very high. Might go elsewhere next time. More

by Billie Jo Fielder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik
September 29, 2021

Mel is very easy to work with. Does what he says. Car was completed in a timely manner More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2021

I paid $405.00 for a coolant flush add Brake lube a d I am supposed to have a FREE oil huge and air filter job quarterly. I was charged $17fir my free. oil change? Why? They had my car basically one hour. More

by maidenink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Ballard
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2021

The staff at Honda of Ames was helpful in explaining the work being done on my car. They were very welcoming and understanding. More

by Sophia Kvam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2021

Erik (I think was his name…) was soo nice! Honestly, as a woman in my 20s, I love coming here and feeling respected & valued. More

by Jylian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.Edgar Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2021

They are fast, efficient, dependable and honest. They have your vehicle done on time or earlier. More

by ZIMM4CLONZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2021

Honda of Ames serviced my 2008 Accord. They did a very Honda of Ames serviced my 2008 Accord. They did a very thorough job in repairing the air conditioner, the sunroof, and replacing the tires. I More

by bkmccracken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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