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Honda of Ames - Service Center

Ames, IA

4.5
1,135 Reviews
Call Service Center (515) 817-1713

1,135 Reviews of Honda of Ames - Service Center

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November 11, 2021

Although I have a Nissan, I follow Jeff wherever he goes. He takes care of what needs taking care of. More

by DGENTILE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2021 -

Honda of Ames responded

It's great to hear that Jeff is always able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Ames!

November 10, 2021

They got me in early. Explained thoroughly what they found and did. Keep you updated and infirmed More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2021 -

Honda of Ames responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Ames.

November 10, 2021

Quick work time and quality work done I will be back when I need something More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.Edgar Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2021 -

Honda of Ames responded

Thank you, Tim, we appreciate your business and our team looks forward to serving you again soon!

November 03, 2021

They have been always polite, communicative, and have always worked with me on getting me a ride to work when I dropped off my Civic for any kind of service. I usually drop off my Civic early in the morn More

by cdetrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2021 -

Honda of Ames responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Ames. Please don't hesitate to reach out if you need anything else. We're always happy to help.

Nov 03, 2021 -

cdetrick responded

Thank you for taking care of my me & my Civic!

November 03, 2021

They were very helpful at diagnosing the problem with my car and being fair with the price. More

by Ldsage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2021 -

Honda of Ames responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 02, 2021

Very friendly and communicates well with the customer and a nice waiting area and timely. More

by JGRUNDMR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2021 -

Honda of Ames responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 02, 2021

Have been going to this service/dealership since the 1980s - they’ve been most wonderful! More

by nosborn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Cherveny
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2021 -

Honda of Ames responded

It has been a pleasure serving you! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Ames, we look forward to having you as one of our valued customers for many more years to come!

October 29, 2021

I've been a customer for about 11 years - trustworthy service, respectful and pleasant staff More

by KARLAM0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2021 -

Honda of Ames responded

It's great to hear that Melvin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Ames!

October 29, 2021

For prompt service with helpful service representatives and a very clean facilities. The staff is always friendly. More

by ATHOMASLAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2021 -

Honda of Ames responded

Thank you for taking the time to share your thoughts on working with John and our team. We're glad to hear we delivered such a great experience!

October 29, 2021

Good service but didn’t get the phone call. Advised the tech to call both numbers next time. More

by GJWALTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2021 -

Honda of Ames responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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