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Honda of Ames - Service Center

Ames, IA

4.5
1,135 Reviews

1,135 Reviews of Honda of Ames - Service Center

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December 27, 2021

Honda of Ames was very friendly and helpful — they were able to provide a replacement key when we lost the only key for the vehicle. Their service was very prompt and they also repaired a recall item free More

by agn
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Honda of Ames responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Ames. Please don't hesitate to reach out if you need anything else.

December 24, 2021

Took my care in for a relay problem. They were able to fix it and the blinkers work like new! More

by LouDrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Potter
Dec 27, 2021 -

Honda of Ames responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Ames.

December 23, 2021

Excellent care by Service Manager and other person who taken care of the odyssey mini van. More

by Anand Darla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Honda of Ames responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Ames. We look forward to having you as one of our valued customers for many more years to come!

December 22, 2021

Top notch facilities with expert experienced staff Customer satisfaction priority and it shows. Highly recommend for sales and service More

by CYELLETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Honda of Ames responded

It's great to hear that Jonathan was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Ames!

December 21, 2021

I appreciate how complete they are in describing what is wrong and what needs to be fixed. Thanks for treating me (a female) as an equal even though my knowledge is lacking when it comes to cars. We choos More

by paultammyb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember who I worked with 😞
Dec 22, 2021 -

Honda of Ames responded

Paul, We appreciate your business and our team looks forward to serving you again soon!

December 21, 2021

Great service and service staff. Unfortunately they do not have loaner cars. Probably rules them out for next purchase. More

by JJPRATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Honda of Ames responded

JJ, Thank you for taking the time to share your feedback with us. We will share your comments with our team, and we look forward to working with you again.

December 18, 2021

Eric (in service dept) is a fine goodwill ambassador for the dealership .Friendly and knowledgeable. Good people skills. Oil change is too expensive. $64-$65 is not competitive. I may be forced to go else More

by Randallobrien67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Cherveny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Honda of Ames responded

Thank you for your feedback, Randall! We truly appreciate your business. Thank you for choosing Honda of Ames.

December 16, 2021

The service manager John was very helpful, Explained everything I needed to be done on the vehicle and didn’t try to sell me a bunch of stuff I didn’t need. The vehicle was completed on time and met all More

by M.anders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Honda of Ames responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you again for choosing Honda of Ames, we look forward to having you as one of our valued customers for many more years to come!

Dec 16, 2021 -

M.anders responded

Yes

December 15, 2021

Talked with me about what they would be doing. Call soon as car was ready, very friendly! More

by NEILSJOHNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Honda of Ames responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 13, 2021

It's always a pleasure to do business with you. The staff does a great job. More

by mikebrendaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm not sure who it was personally..
Dec 13, 2021 -

Honda of Ames responded

Thank you so much for your kind words, Mike, and for taking the time to leave us this wonderful feedback!

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